Task Send Mail - Not sending E-mails from SAP

[Richard Marut]

Monoj,
 
I always resolve the recipients e-mail address in a step prior to the
send mail step with function module SO_USER_ADDRESS_READ_API1 providing
the user id in field SAPNAME and 'INT' in field COM_TY of table
USER_ADDRESS and place the address into a container element. I then bind
that to the AddressStrings element in the send mail step along with a
'U' for the TypeId. The object method I'm using in my send mail step is
SELFITEM.SendTaskDescription.
 
Richard V Marut
The Consulting Highway, Inc
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
manoj-rajan
Sent: Wednesday, January 22, 2003 6:46 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Task Send Mail - Not sending E-mails from SAP
 
 Hi,
 I am using Send Mail step to send a E-Mail to Outlook by passing the
initiator to the E-Mail step.The Workflow log says that the mail has
been
sent and I receive it in the SAP Inbox after a few minutes. Does anybody
know the reason for the delay?
Setup Done:
- I set up SU02, and assigned e-mail ID for WF_BATCH and the Intiating
User,
defaulting internet as the communication method to use.
 
On troubleshooting I found the following :
- The sending of the mail from a simple SWBP 'New Message' button works
great, and there is an entry in SOST.
> From this I am concluding that the SMTP set must be fine. So the
problem
lies somewhere in resolving the SAP UserID to   Email.
- Workflow does not show any errors and completes successfully.
- I tried passing different receiver types and did not have any luck.
 
 Is there any log to look at besides SOST? Does anybody have any ideas
to
solve this ?
 
Manoj