SAP Object attachment in Decision workitem Email in outlook

[Dart, Jocelyn]

Hi Ashish,
There are different flavours of SAPFORMS e.g. Outlook versus HTML.
You may find a web-based approach gives you more consistency - a lot
depends on your environment, e.g. whether all users have the same
web browser/version. You can also use webgui to execute your work items
this way.
 
Also the client based SAPMAPI approach is an option, although each
user has to set up the link individually.
 
I'm also wondering whether you really need to have an email per decision.
Most sites I deal with nowadays prefer a collective style email with a
link to the workflow inbox.  If you took that approach you could send
an email "You have work to do" with a SAP Shortcut link to transaction
SBWP (Business Workplace) and handle it that way.
Just a thought.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
 
 
-----Original Message-----
From: Verma Ashish (TTL_LKO) [mailto:ashish at telco.co.in]
Sent: Monday, 6 January 2003 2:40 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: SAP Object attachment in Decision workitem Email in outlook
 
 
Hi Jocelyn,
 
Thanks very much for your response. Actually when we tried with sapforms,
its behavious was not consistent therefore we were looking for an alternate
approach with less functionality. Every user has sapgui so availability of
sapgui is not a issue. What we intended that if a object can be attached in
email notification which upon clicking takes the user directly to sapgui
screen of decision. Is there anyway to accomplish this.
 
I shall try again with sapforms and get back to you.
 
Thanks once again
 
regards
 
Ashish
 
-----Original Message-----
From: Dart, Jocelyn [mailto:jocelyn.dart at sap.com]
Sent: Monday, January 06, 2003 3:34 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: SAP Object attachment in Decision workitem Email in outlook
 
 
Hi Ashish,
Forget about Generic Object Services for what you want to do - that just
gives another way of sending
a mail with an object attachment when starting from SAPGUI.  So it is
effectively going from the
other direction (SAP out). It's not doing any more than creating a mail with
an attachment of 'OBJ'.
That doesn't help you - firstly OBJ attachments need SAPGUI to be seen and
secondly they are intended
for display of data not for execution of work items.
 
What you want to do sounds exactly like the SAPFORMS approach.
 
If you have a SAPMAPI link to your Outlook then sending an ordinary work
item
will result in a link back to SAPGUI when executing the work item.
 
Another way if you are using server level SAPMAPI is to create a special
form using SAPFORMS for Outlook, i.e.
create a VB program that executes the work item.
 
However if you don't have SAPMAPI or don't want to put it on for some reason
you could take the SAPFORMS for HTML approach and include a hyperlink in
your mail
that starts up a web session that then executes the work item.
 
I recall that someone else also mentioned including a SAP Shortcut as a
hyperlink
in an email so that may also be a possibility.
 
Anyway it's worth reading the SAP Library help on the use of SAPFORMS.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
 
-----Original Message-----
From: Verma Ashish (TTL_LKO) [mailto:ashish at telco.co.in]
Sent: Monday, 23 December 2002 2:53 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: SAP Object attachment in Decision workitem Email in outlook
 
 
We are setting up workflow for leave request. The workflow has been setup
fine and mails are sent to supervisor in his outlook mailbox whenever a
leave request is entered.
 
We now want to setup this email in outlook in such a way that it carries an
attachment (Probably an sap object)also, which upon clicking should take the
supervisor directly to the "approval screen" in sap (sapgui). Off course
after authentication.
 
I understand from the white paper on Generic Object Services that it
probably is possible. However I am not sure how to accomplish this nor did I
get any specific documentation about the same.
 
I would very much appreciate any help on specific steps to be carried out to
achieve this.
 
Thanking you very much
 
With Regards
 
Ashish Verma
 
PS. We are on 46C.