RSWUWFML vs. RSWUWFMLEC in CRM

[Dywan, Abby]

Thank you Jocelyn! =20
 
Abby  :)
 
Abby Dywan
 
Clarkston Consulting
adywan at clarkstonconsulting.com
cell:  (404) 808-3974
 
 
-----Original Message-----
From: Dart, Jocelyn [mailto:jocelyn.dart at sap.com]
Sent: Wednesday, February 26, 2003 1:37 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: RSWUWFML vs. RSWUWFMLEC in CRM
 
 
Hi Abby,
The reason for using RSWUWFMLEC in CRM is that it will use the EBP user =
master email address and the FORWARD_WI attribute to determine where and =
whether an email should be sent. This is a heck of a lot easier for =
users as they can maintain these fields for themselves from the web.  =
Plus the
FORWARD_WI attribute can be set at the top of your org plan and =
inherited down.
 
Most of the fancy HTML stuff is there more for EBP than for CRM but I =
would still suggest you use
RSWUWFMLEC for the better forwarding determination mechanism used.
 
Otherwise its back to SO36.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
-----Original Message-----
From: Dywan, Abby [mailto:adywan at clarkstonconsulting.com]
Sent: Wednesday, 26 February 2003 3:45 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: RSWUWFML vs. RSWUWFMLEC in CRM
 
 
Hi workflow experts -
 
Is there a particular reason we should use RSWUWFMLEC over RSWUWFML in =
CRM for email notifications?  I can see that we can send emails as HTML =
instead of plain text, but I'm not sure if that's an overwhelming =
advantage.  When I tried using RSWUWFML in 4.7 Enterprise, it included a =
link to the work
item that didn't work, so I'm not sure if that's it, either.
 
In any case, advice would be greatly appreciated!  Thank you!
Abby  :)
 
Abby Dywan
 
Clarkston Consulting
adywan at clarkstonconsulting.com
cell:  (404) 808-3974