Custom Event triggering in CRM

[Kris Wug]

Hello David,
 
Thanks a lot for your info I will try and implement the BADI you mentioned
and let you know if it worked.
Actually Ceated and Completed service request events are being triggered by
default. But I want to
trigger a custom event upon changing the custom status called Reclassified
or Rescheduled at the header level in
the Ser Req. These custom statuses are configured by our config team and
they are not triggering any events upon save.
 
I thought of actions but it didn't work. However, if you know any setting
needs to be done in the config to start a event
let me know. The transaction to create custom statuses are PPFC in CRM.
 
Thank you,
Kris
 
----- Original Message -----
From: "David Weston" <weston at clockwork.ca>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Friday, February 21, 2003 4:50 PM
Subject: Re: Custom Event triggering in CRM
 
 
> The BADI ORDER_SAVE, method 'CHANGE_BEFORE_UPDATE' in CRM can be used to
> trigger events....also check to see if an event is triggered already....u
> might be surprised.
>
> Dave
>
>
>
>
> -----Original Message-----
>> From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Kris
> Wug
> Sent: 21 February 2003 16:51
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Custom Event triggering in CRM
>
>
> Did anyone triggered a custom event / Workflow out of SAP-CRM service
> transaction CRMD_BUS2000116 ? I checked up actions and configured to try
to
> start my wotrkflow applying it to that doc type but It doesnot work. As
SAP
> says in the doc that Service transactions are not applicable for actions.
I
> am not sure if it can be done through Badi's. If yes please let me know
> which Badi to use ?
>
> Thanks in advance.
> Kris
>