Send Mail with HTML

[Dart, Jocelyn]

Richard,
I've had this once or twice before - so far as I can remember it
tends to be related to the format used when sending out documents.
I seem to remember we changed something in SCOT to make sure the
document was sent out in HTML format - that adds the header info that
lets the groupware server/client aware that there is html code in the email.
I think it can also be related to how the groupware client is set up - but I presume
you've already checked you can send URLs in mails from other sources.
Thats as much as I can suggest.
Some of the others might be able to clarify what needs to happen in SCOT.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
-----Original Message-----
From: Richard V Marut [mailto:rvmarut at earthlink.net]
Sent: Friday, 7 February 2003 1:02 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Send Mail with HTML
 
 
I have a send mail step to send an external e-mail that includes an html
statement to send a mail back into SAP and the result is that I don't
get the link as expected. Instead, I see the html statement. This
happens in both Lotus Notes and Outlook. I changed to the line mode
editor when I created the statement and entered it as a comment using
'/*'. The statement I'm using is <a href=mailto:rmarut at company.com>Click
here</a> and when I view it in Notes I see the html code with the e-mail
address as a link instead of 'Click here' as the link. In Outlook I see
the statement without the link. Note: your e-mail is probably showing
the 'mail to' address as a link. When I entered it, I had quotes before
rmarut and after com.
 
I've created a message in SAP from SO00 and included a URL (Mail to did
not quite work) from the menu with the same statement and sent it to my
SAP id and my external address. The SAP mail had the 'Click here' as the
link and the external mail did not. Apparently there is a translation
problem going out of SAP.
 
Does anyone have some insight on how to get this to work?
 
Richard Marut
The Consulting Highway, Inc
 <mailto:MarutRichard at TheConsultingHighway.com>