will the administrator be able to work on behalf of user assi gned to workitem

[Dart, Jocelyn]

Pradeep,
Transaction SWIA enables the administrator to execute any work items on an agent's behalf at any time.
Available 4.6 onwards.
Please always specify your releaes level when reporting issues to the SAP-WUG - it does
make a difference.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
-----Original Message-----
From: Pradeep Patil [mailto:pradeep.patil at wipro.com]
Sent: Tuesday,12 August 2003 6:21 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: will the administrator be able to work on behalf of user assigned to workitem
 
 
Hi All
 
The question is Regarding Deadline monitoring;
A deadline of 24hrs is set to the task, now the user happens to start
the task and go on leave. Now will the administrator be able to do any
changes to the workitem or work on behalf of that user? Is it possible
to work or what need to be done?
Or does a substitute need to be setup if yes then how is a substitute
set
 
Thanks & Regards
Pradeep Patil