No Administrator Found for the Task

[Wim Hilven]

the possible agents group and/or that this person is not defined as excluded
agent for this task.
 
 
 
-----Original Message-----
From: Deanna Teo
To: SAP-WUG at MITVMA.MIT.EDU
Sent: 9/26/2002 9:52 AM
Subject: No Administrator Found for the Task
 
Hi.
 
My client has setup Substitutions wtihin the R/3 environment for SAP R/3
4.6D.
 
Currently a standard SAP workflow for ECR/ECO for ECM is being
implemented
and substitutions overall seems to work fine.
 
However, when the user who adopted the substitution tries to manually
forward a work item that is in their SAP Inbox to someone else within
the
department, they will receive the error message of "No Administrator
Found
for the Task" and the work item goes into 'inexecutable' mode.
 
When substitution is not in place, the workitem has no problems being
processed by the agent that has been assigned to that task.
But when Manual forwarding is tried, it will give the error message when
subsitution is in place.
 
Does anyone have any idea what is wrong here? I would appreciate any
help
you could give me here.
 
Thanks & Regards,
Deanna Teo.