Sending email from Workflow

Dart, Jocelyn jocelyn.dart at sap.com
Fri Oct 25 00:40:55 EDT 2002


Miles,
Instead of sending the URL as plain text, try sending it as an HTML command, e.g.
 
<a href="URL..../!"> Click here </a>
If you use the "" then the hyperlink should pick up the !.
Outlook 2000 can understand HTML commands like this.
 
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
 
-----Original Message-----
From: Miles Montes [mailto:Miles.Montes at telecom.co.nz]
Sent: Friday, 25 October 2002 2:25 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Sending email from Workflow
 
 
Many thanks to Dale, Tomasz and Neeraja for answering my query. I tried Dale's suggestion and it worked.
 
I have another question though, I include the URL to my email confirmation but somehow the "!" is always left-out (not underlined).  When I double-click the link, I got an error message because the page is missing.  Any ideas on how to fix it?
 
We are using Outlook 2000.
 
Many thanks.
Miles
 
 
 
-----Original Message-----
From: Dale Davis [mailto:dkdavis at us.ibm.com]
Sent: Thursday, 24 October 2002 17:46
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Sending email from Workflow
 
 
Miles:
 
If the email internet address of the user  can be passed as an event
parameter  to the workflow container from the triggering event container,
that email address can be used in the binding to the recipient name
container element (addressstrings) for your background sendmail task based
on the sendtaskdescription method for object type Selfitem.
If you have your internet gateway configured and a periodic internet job
scheduled in tx SCOT,  the background task can send mail to the user's
external mail system via their internet id without the SAP userid  being
set up in SAP.
 
 
(Embedded image moved to file: pic07174.pcx)
 
 
 
Regards,
Dale Davis Jones
IBM / SAP Certified
Senior SAP Workflow/Webflow  PP Consultant - SAP Practice
 
IBM Business Consulting Services
Phone: 845-691-7861
           T/L 8-320-8440
  Internet Address: DKDAVIS at US.IBM.COM
 
.......You can never discover new oceans unless you have the courage to
lose sight of the shore..........
 
 
Miles Montes <Miles.Montes at telecom.co.nz>@MITVMA.MIT.EDU> on 10/23/2002
11:43:42 PM
 
Please respond to "SAP Workflow Users' Group" <SAP-WUG at MITVMA.MIT.EDU>
 
Sent by:    SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
 
 
To:    SAP-WUG at MITVMA.MIT.EDU
cc:
Subject:    Sending email from Workflow
 
 
 
Hi all.
 
We have an intranet system where non SAP users can fill-up a request form
(e.g. for asset creation) and submit it to us. When they hit the submit
button, the form will trigger an event within R/3 via the ITS server.  I
want to send a confirmation email (via Outlook) to the user from the
workflow to confirm that his request has been received.  How can I do that?
I cannot use program RSWUWFML because the user does not exist in R/3.  Is
there other way?
 
Our system is on release 4.6C.
 
Thanks a lot.
 
Miles Montes
 
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