Multiple EMail Notifications

[Kimball, Schuyler]

Diana,
If what you want to do is to route to various groups based on both the object type and something else, you may want to add the object attribute field as another element in the container of the responsibility-based standard role.  If you only do not always need to go to that level of details
(sometimes, but not always), you can enter a wildcard for that container element in the particular responsibilities that need to ignore it.
Also, if you're saying that you need to have people appear in several groupings for various purposes, you may wish to create workgroups and add the people into each one as needed. This helps by allowing groupings of individuals other than in org units.
 
Best regards,
  Sky
 
Sky Kimball
Senior Technical Consultant
Professional Services Organization
SAP America, Inc.
 
950 Winter Street, Suite 3800
Waltham, MA 02451
T   1-781-684-6438
F   1-781-768-6817
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E   schuyler.kimball at sap.com
http://www.sap.com <http://www.sap.com>
 
-----Original Message-----
From: Nobles, Diane [  <mailto:nobles_dh at naptheon.com> mailto:nobles_dh at naptheon.com]
Sent: Wednesday, October 23, 2002 09:51 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Multiple EMail Notifications
 
 
Thanks Jocelyn, I found the section in your workflow book last night and was
quite pleased with the write-up.  I think I will be able to accomplish what
I want to do with that information.  Somehow I missed the details in the
online help.  I searched for it but could not find it.  I will be applying
the role to an activity step to send the workitems to a group of people.  I
want to enter several groups in the role and be able to select the right
group at runtime based on a code from an object attribute field.
 
Diane H. Nobles
SAP Proj. Analyst, PM, WF
(757) 380-7250
 
 
-----Original Message-----
From: Dart, Jocelyn [  <mailto:jocelyn.dart at sap.com> mailto:jocelyn.dart at sap.com]
Sent: Tuesday, October 22, 2002 10:32 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Multiple EMail Notifications
 
 
Diane,
There is detailed information on how to create responsibility rules in the
SAP Library help and also in the book.
 
You set up your rule to find the people according to your criteria as you
would for any other task.
 
However you can't directly input your rule against the send-mail step as
this is a background step.
 
So you will need a prior step to evaluate the rule and return the list of
agents.  Function module RH_GET_ACTORS can be used to do this.
 
This solution has been discussed several times before in this forum so you
might want to look in the SAP-WUG archives.
 
Use of RH_GET_ACTORS is also demonstrated in the book.
 
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
-----Original Message-----
From: Nobles, Diane [  <mailto:nobles_dh at naptheon.com> mailto:nobles_dh at naptheon.com]
Sent: Wednesday, 23 October 2002 5:00 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Multiple EMail Notifications
 
 
OK, having never done this before, can you give me a little more
information.  There is very little information on how to do this in the
Online documentation and I have not been able to find a good similar example
of an SAP std role.
 
Diane H. Nobles
SAP Proj. Analyst, PM, WF
(757) 380-7250
 
 
-----Original Message-----
From: Van der Burg, Jeroen JA SITI-ITPSEE
[  <mailto:jeroen.vanderburg at shell.com> mailto:jeroen.vanderburg at shell.com]
Sent: Tuesday, October 22, 2002 11:28 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Multiple EMail Notifications
 
 
Diana,
 
I would use a role based on responsibilities; based around the object type
as the selection parameter.
 
 
Regards,
 
 
Jeroen
 
-----Original Message-----
From: Nobles, Diane [  <mailto:nobles_dh at naptheon.com> mailto:nobles_dh at naptheon.com]
Sent: 22 October 2002 17:15
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Multiple EMail Notifications
 
 
I have a dilemma.  Need to know the best way to send out a Work Item email
notification to multiple people, groups of three.  The problem is that the
group of people change depending on the object type created. Presently I
have two solutions, but not sure of either:
 
1. Use org_units and a role function module to cycle the org. units, but
can't quite seem to make the connection of the org_unit and role container,
 
2. Place different org_units in several different workflows and use start
conditions filtering out the object types to start the correct workflow. The
problem with this is maintenance, this results in duplication of each
workflow several times.
 
3.)  A third options exists, but again I am not sure how to set this up. The
process currently uses a table with all the possible agents listed, if we
could somehow pull the names from this table depending on the conditions and
into the workflow using a function module, etc., then this would be the
ideal way.
 
Any ideas on which would be the best approach, (or another way) and the best
way to go about it???
 
Diane H. Nobles
SAP Proj. Analyst, PM, WF
(757) 380-7250
 
"Small things, done with great love, bring joy and peace."