Agent determination using Role Resolution

[Van der Burg, Jeroen JA SITI-ITPSEE]

Ram,
 
Start with checking if the users who are assigned to your responsibility =
are also possible agents for the task where you have assigned the =
responsibily role to. Responsibility functionality automatically does =
not consider those agents for agent determination; while this check is =
not made in the simulation mode.
 
Regards,
 
 
Jeroen
 
-----Original Message-----
From: Ramkumar, Govindasamy [mailto:ramkumarg at m1.com.sg]
Sent: 23 October 2002 12:04
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Agent determination using Role Resolution
 
 
Dear All,
 
I have created a Responsibility Role which uses container value as =
condition
to identify the responsible agents.
 
In the simulate mode it returns values.
 
But, when used in work item,  no agents are returned.  I have defined =
the
bindings for role container.  Is there anything I am missing?
 
Thanks & Regards
Ram