SAP MAPI
Kjetil Kilhavn
kjetilk at statoil.com
Tue Oct 22 01:58:49 EDT 2002
That is the solution we went away from. Now we can either send one mes=
sage
per user or one per work item, and our scheduled jobs all send one per
user.
RSWUWFML has been studied (taking ideas is not illegal, only implementa=
tion
:-)
We used to send one message per work item (in our own report). The
disadvantage of that was that mailboxes were filled up. (On our offshor=
e
oil platforms people work 12 hours a day for two weeks then have the ne=
xt
weeks off - they could have dozens of irrelevant WI messages when they =
got
back.) We had a script which checked the status of the corresponding WI=
s
and deleted the messages for non-valid WIs, reducing the amount of requ=
ired
logins to one per system. However, since we started using single sign-o=
n
last summer we don't have a user session which we control from Notes.
The new solution is a lot better than the old one in many ways. If a WI=
is
left unattended the user will get a reminder every morning. For people =
with
full mailboxes the message will not disappear "out of sight, out of min=
d"
down among older messages. And of course if there is a mail hick-up it =
is
not a big problem since a new message will be sent the next day.
--
Kjetil Kilhavn
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"Pokraka, Michael" =
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<michael.pokraka at kcc To: SAP-WUG at MITVMA.=
MIT.EDU =
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.com> cc: (bcc: Kjetil Ki=
lhavn) =
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Sent by: SAP Subject: Re: SAP MA=
PI =
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Workflow =
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<Owner-SAP-WUG at MITVM =
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A.MIT.EDU> =
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21.10.2002 18:20 =
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Please respond to =
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"SAP Workflow Users' =
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Group" =
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Hi Kjetil,
You might want to have a look at RSWUWFML, it is for 4.5 upwards I thin=
k,
but has since been
backported to earlier versions as well. It's quite flexible, does a sim=
ilar
job as your send-mail job, but in addition will only send one mail per =
work
item.
There's a big OSS note describing it's usage, just search for the progr=
am
name.
Cheers
Michael
-----Original Message-----
From: Kjetil Kilhavn [mailto:kjetilk at statoil.com]
Sent: 21 October 2002 16:00
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: SAP MAPI
Here's a few =F8re from Norway (since the USD is so weak against the NO=
K now
I am switching to the stronger currency :-)
Some of you have seen this before, but here's our solution (for the new=
readers out there):
We have 15.000 users (approximately) - of which I assume no more than 8=
.000
will be logged in to a PC at any one time. Still, 8.000 users at all ki=
nds
of locations querying a system about work items generates a lot of
unnecessary load (on communication lines as well as servers). Since we =
are
an oil & gas company the users are in many countries other than where t=
he
server is, and it is not always a simple matter of placing an order to =
get
a stable communication line.
Instead of the pull strategy we have a push strategy. Each night (and a=
few
times during the day for selected workflows) we send an e-mail message =
to a
Lotus Notes mail-in mailbox for each user which has one or more work it=
ems.
The messages contain an attachment where system ID and user (=3Demploye=
e
number) is found (among other things). A program on the Notes server
processes incoming messages, creating a message - using a special Notes=
form - which is sent to the user.
Every night a Notes job cleans all workflow notification messages
(selecting them is simple as a special form is used) from the previous =
day
from all mailboxes.
In the Notes form there is code to launch the SAP GUI when the user ope=
ns
the message (not run if opened as preview). The code also autocloses th=
e
messages after some seconds. We use single sign-on so the user does not=
have to maintain a stored password (not good for security reasons) or
supply any password when logging in to SAP.
Advantages:
The user only has to check one mailbox / folder
Fairly good control of server load and network load
Disadvantages:
Multiple messages about the same work item during one day (if it is amo=
ng
the selected work flows)
Not true state (i.e. someone else may already have executed the work it=
em)
The solution was created at a time when we did not have the e-mail addr=
ess
for all users available in SAP, I guess it could now be possible to sen=
d
the messages directly to each user. I am not a Notes expert, so I am no=
t
sure if it would be possible or if we need the mail-in box to get the
proper form selected and values filled in.
--
Kjetil Kilhavn
"Balasubramaniam,
Swaminathan" To:
SAP-WUG at MITVMA.MIT.EDU
<SBalasubramaniam at me cc: (bcc: Kjetil
Kilhavn)
drad.com> Subject: Re: SAP MA=
PI
Sent by: SAP
Workflow
<Owner-SAP-WUG at MITVM
A.MIT.EDU>
21.10.2002 16:28
Please respond to
"SAP Workflow Users'
Group"
We use SAPMAPI for our Work Items. We have at least 150 users using thi=
s. I
have not seen any problems so
far from a performance stand point. Very soon we will be crossing the 2=
00
User barrier. I am little worried now.
Why should there be a User limitation on this. Is it 200 users logging =
in
at
the same time? Every 15 minutes, all the users will be automatically
logging
in to SAP in the background to refresh their inbox. We may not have any=
control on this unless we choose to refresh inbox with different interv=
al.
Swami
-----Original Message-----
From: Pokraka, Michael [mailto:michael.pokraka at kcc.com]
Sent: Monday, October 21, 2002 10:17 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: SAP MAPI
Implemented it once and have successfully managed to stay away from it =
ever
since...
-----Original Message-----
From: Alon Raskin [mailto:araskin at 3i-consulting.com]
Sent: 21 October 2002 12:20
To: SAP-WUG at MITVMA.MIT.EDU
Subject: SAP MAPI
Hi All,
As yet we havent heard back from Alan regarding our 'discussion' on SAP=
MAPI and its 200 user limitation. Perhaps Jocelyn would care to comment=
?
Just out of interest, who in the WUG is using SAP MAPI in a production
environment? If you are using SAP MAPI in PRD then how many users is
your site currently running?
Regards,
Alon Raskin
3i Consulting Group
e: araskin at 3i-consulting.com
w: http://www.3i-consulting.com <http://www.3i-consulting.com/>
The fast easy alternative to SAP MAPI - Desktop Workplace
<http://www.desktopworkplace.com/>
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