AW: Waiting events // Workitems in status IN PROCESS

[Felipe Uribe - SAP]

Hi Heinz
 
About your questions, the flag to activate the queue is activated in general
but in the waiting  event this flag is deactivated to don't allow it. Could
it be the problem.
 
The time when the people pay the money has to start immediately the event to
make the reconnection of the electricity. If this is the problem, which is
the best way to work it out.
 
The other questions is Yes, most of the task which remain in "IN PROCESS"
are in background.
 
Regards
 
Felipe Uribe
 
----- Original Message -----
From: "Schmidinger, Heinz (Unaxis IT BZ)" <heinz.schmidinger at unaxis.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Wednesday, November 20, 2002 2:08 AM
Subject: AW: Waiting events // Workitems in status IN PROCESS
 
 
Good Morning Felipe,
 
to Question 2: Do you have checked the Event-QUeue and their settings ? Are
the mentioned Events coupled by Queue ?
 
to Question 1: Are the mentioned WI's of type Batch ?
 
Greetings
 
Heinz
 
-----Urspr|ngliche Nachricht-----
Von: Felipe Uribe - SAP [mailto:jfelipe_uribed at hotmail.com]
Gesendet am: Mittwoch, 20. November 2002 06:43
An: SAP-WUG at MITVMA.MIT.EDU
Betreff: Re: Waiting events // Workitems in status IN PROCESS
 
Hi everyone,
      We're using SAP R/3 vers 4.6b and Utilities solution and I have two
bad situations as you can see:
      1. We are having problems with workflow of disconnetion, when we
executed for 6123 items, only 1500 of these items display the status READY
and the rest of them is still in status IN PROCESS and nothing happe. They
are in a loop. If we check each steps of workflow execution they are at the
first step.
 
       We were looking at OSS and found note 157155, the recommendation is
to execute program RSWWERRE which releases all the items. After we run the
program the results obtained were succesful, but we still need your help in
order to determine the cause of this problem.
 
       Can you explain us what to do in order to avoid the execution of this
program separately from the dunning run?? I don't know why this workitem
remain in this status and it's not executed...
 
      2. The other problem is about the waiting event, I have severals
workflows which contain some of those steps. The problem is when those
workflows are in this waiting event and the respective event occurs in SAP,
the system doesn't start the workflow immediately, It take more than 10
hours to start.
 
      I appreciate if some of you can help me with those two quetions.
 
      Bye
 
      Felipe Uribe
 
 
      Best Regards