Workload report for position omits tasks with multiple agents

[Pokraka, Michael]

Hi All,
I've come across another slightly bizarre situation with SWI5 (Workload
analysis) on a 4.6c system:
I primarily use this transaction to see what's in people's inboxes by
selecting 'to be processed by' and leaving the date blank.
 
Now I have noticed that if I look at open work items for a position with
multiple users (don't ask!) it will show:
 - tasks either reserved or in process by any agent assigned to the position
 
 - tasks which are 'ready', and have only _one_ agent
 - but _not_ tasks which are 'ready' and have multiple agents. This even
happens for a task which has the position as it's possible agents.
 
If I look at SWI5 for one of the users assigned to the position, I see all
their workflows, including the last category (not reserved, with all agents
within the group).
 
The last one is a little baffling.
 
Could someone shed some light on this or is this a bug?
 
Cheers
Mike
 
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