changing the 'reply to' field when sending email from workflow

[Susan R. Keohan]

Forwarded on behalf of Rob Bates...
 
 
>To:       SAP-WUG at MITVMA.MIT.EDU
>cc:
>From:     Rob Bates/ITnet
>Date:     03/27/2002 04:40:20 PM
>Subject: (Document link: Database 'Rob Bates', View 'All by Category')
>Re:
>          changing the 'reply to' field when sending email from workflow
>
>Sheldon,
>
>One way to get this to work is to have the background task that sends the mail
>run under the id of the 'reply-to' user. There are two ways I can think of
>to do
>this:
>1. If the 'reply-to' user is the actual agent of the previous dialog task,
>then
>make the background sendmail task a dialog task (i.e. un-tick the Background
>processing box) and make sure the 'advance with dialog' option is chosen
>in the
>workflow step.
>2. Create your own method to send the e-mail (based on the standard),
>import the
>'reply-to' user's id as a parameter and set sy-uname to the user id before the
>SO_SEND..... function module is called (reset it to WF-BATCH afterwards).
>
>Hope these ideas help,
>Rob Bates,
>ITNET UK Ltd.
>
>To:       SAP-WUG at MITVMA.MIT.EDU
>cc:        (bcc: Rob Bates/ITnet)
>From:     Sheldon Skidmore <skidmore.s at pg.com>
>Date:     03/27/2002 03:27:29 PM
>Subject:  changing the 'reply to' field when sending email from workflow
>
>
>
>Fellow Workflowers,
>
>We want to use our workflow to send automated emails to users (this is the
>easy
>part).  When sending that email, the 'From:' address in the email is the email
>ID of WF-BATCH.  We want our users to be able to simply click the 'Reply'
>button
>on the email client (Lotus Notes) and have the email come back to an
>address we
>specify on the fly in our workflow (not the WF-BATCH email ID).
>
>Is there any way we can add a 'Reply To:' in the email header, so all the user
>has to do is click the reply button and the email will come back to who we
>want?
>We have thought of simply putting the address of the party the email needs
>to go
>back to in the email text message, but we like to avoid this if possible.
>
>All comments and ideas are welcome!
>
>Thanks,
>Sheldon Skidmore
>
>
>
>
>
>
>
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