Incoming mail triggerring workflow

[David Weston]

In SO28 you need to add your e-mail address and reference the CICSUPRT
copy object and it should then work, hopefully
 
Dave
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
Almeida Viraj
Sent: Tuesday, March 26, 2002 3:34 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Incoming mail triggerring workflow
 
 
Greetings to you all...
  If you recollect I made a query about incomin mails triggering WorkFlow.
  And  thanks to Jocelyn..As he said I studied the EBP WorkFlow.
  So in CRM system I created my object from CICSUPRT object.
  and as the help doc says I modified the RECEIVE method to add my own User
ID and
  WorkFlow Task Number.
 
But as I recieve a mail from Outside, the recieve method is not called.
I have done the delegation.
And SAP connect is used to integrate MS-Exchange..the integration is fine.
 
Is there any customization for SAP Office?
Or wot exactly should b done is SO28.
 
I am workin with CRM20C.
 
Thanks for ur time,
Viraj