Suggested Reading

[Sheth, Neeraja]

Hi, Ralph-
 
Can you forward me a copy too?
 
Thanks
 
Neeraja
 
> -----Original Message-----
>> From: Jensen, Ralph [SMTP:ralph.jensen at sap.com]
> Sent: Wednesday, March 20, 2002 2:01 PM
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      Re: Suggested Reading
>
> No, it doesn't speak to any particular engine, however, if needed, I can
> forward a copy of a SAP Workflow cookbook that I've assembled over the
> years.  The focus of my workflow is more in the area of SAP HR, SAP CRM,
> Siebel and webMethods Enterprise Application Integration.
>
> -----Original Message-----
>> From: Steve Johnson [mailto:steve_basis at yahoo.com]
> Sent: Wednesday, March 20, 2002 1:49 PM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Suggested Reading
>
>
> Hi !
>
> Can you tell us is this book speaks about the business
> workflow in SAP?. or general workflow concepts.
>
> Thanks
> --- "Jensen, Ralph" <ralph.jensen at sap.com> wrote:
> > Fellow Workflow Gurus,
> >
> > I came across a great resource on Workflow Modeling
> > that I want to share
> > with the group.  The book is titled, "Workflow
> > Modeling, Tools for Process
> > Improvement and Application Development" by Alec
> > Sharp and Patric McDermont.
> > Artech House Publishing at www.artechhouse.com .
> >
> > The authors hit on the approach, framing the
> > process, conducting initial
> > assessments, considering the environment, swim line
> > diagrams, techniques for
> > modeling the as-is process, characterizing the to-be
> > process and use case
> > scenario analysis.
> >
> > This text has helped me to become a more effective
> > Workflow consultant as I
> > am more prepared to walk into a process meeting and
> > tear apart the processes
> > and get business owners to realize the difference
> > between "workflow" and
> > business process.  Once we nail down the "to-be"
> > processes, the final
> > workflow definition and modeling was more effective
> > and also turned the
> > weight of the process definitions back on the
> > business owners.
> >
> > Regards,
> >
> > Ralph Jensen
> > Technical Consultant/CRM
> > Professional Services Organization
> > SAP America
> >
> > 600 Las Colinas Blvd, Suite 2000
> > Irving, TX 75039
> > T   972-443-3160
> > F   972-868-2003
> > M  817-819-2390
> > E   ralph.jensen at sap.com
> > http://www.sap.com
>
>
> =====
> Thanks in Advance.
>
> Best Regards,
> Steve
>
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