EBP - ITS Error Message with ad hoc approver

[Nicholas Brand]

Memo from Nicholas N Brand of PricewaterhouseCoopers
 
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Hello,
 
This is around an EBP/ITS problem when an ad hoc approver is added to a=
 
custom workflow.
 
I copied the standard workflow WS10000276 ? Approval single-level over
limit.
Created my own ad hoc approver business object as a sub-type of AAGENT.=
 
(The 'Create' method of this object queries a ztable to find a position=
 
number and then returns the agents in that position.)
Create new workflow container (Agent_0002) based on my new ad hoc objec=
t.
Replaced the standard appoval task's Agent expression for
'Agent_0002.Agents'
N.B. In the workflow -> version dependent basic data section the flag '=
Ad
hoc agent assignment is possible' is ticked - as expected as the workfl=
ow
is a copy of a standard one.
 
When I create a shopping basket that results in the new custom approval=
 
workflow starting...
The approval preview java applet shows the correct approval path.
I order the shopping basket.
The workitem is routed to the correct agent based on the custom ad hoc
business object's 'Agent' attribute.
I execute the workitem and click on 'Details'.
I can add an ad hoc approver after the current workitem and it is displ=
ayed
correctly in the java applet.
However, when I select 'Approve' and click 'Continue' I get the followi=
ng
ITS error message:
 
Interpreter Failed
 
The Internet Transaction Server failed to generate the response page fo=
r
the current request.
Make sure the template and resource files are stored in the appropriate=
 
template directory.
The ITS was trying to access
D:\SAP\ITS\2.0\EPD\templates\TS_TS10008069H\99\SAPMTS10008069H_en.html
D:\SAP\ITS\2.0\EPD\templates\TS_TS10008069H\99\SAPMTS10008069H_en.htrc
Internal error code 0x1
 
 
If I then click on the back arrow of the web browser the newly added ad=
 hoc
approver is now displayed in the java applet.
If I select the 'Approve' radio button and click 'Continue' the status =
bar
message reads 'Error on page'.
If I log off EBP and back on again, go to the inbox, select the workite=
m
and click on 'Details', the ad hoc approver that I just added before
logging off is displayed!
If I select the 'Approve' radio button and click 'Continue' the workflo=
w
proceeds correctly.
 
Wierd?
Any ideas why the ITS is giving me an 'Interpreter failed' error messag=
e?
 
We're on EBP version 2.0c.
The standard workflows are all working fine including adding ad hoc
approvers.
 
Thanks.
 
Kind regards
Nicholas
 
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