Workitems in STARTED status

[Jaime Felipe Uribe Duque]

Hi people,
 
Needing you help again,
 
We’re on live and We had to applied some notes OSS, the fact is when
we were doing it for about halve hour, some of the workitems which were
being executing at that moment, stop in the status STARTED but never
finished, so they still have this status but did not execute the method, I
can’t see them as an error because the workflow still active but
stopped in this step.
 
How could I restart this workitem again being sure that the method will be
executed and no affecting the workflow , the fact is that I have to achieve
that the workflow will continue normally.
 
Thanks in advance.
 
Felipe Uribe
 
 
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