R: Emails alerts for workitems inInbox (RSWUWFML) - reminder alerts.
Deanna Teo
deannate at au1.ibm.com
Sun Jul 28 08:56:37 EDT 2002
Hi Jocelyn,
Thanks for your quick response and I am almost done with what you
suggested, just need to further test it now.
Also, it was really great meeting you in person and to place a face to a
name. :-)
Will definitely look into getting the book! ;-)
Regards,
Deanna Teo
m: ++61 (0)421 054 593 e: deannate at au1.ibm.com
----------------------------------------------------------------------------------------
IBM Global Services Australia
BIS-AMS Package Outtasking
Postal Address: Locked Bag 14111 Melbourne VIC 8001
http://www.ibm.com
"Dart, Jocelyn"
<jocelyn.dart at sap.c To: SAP-WUG at MITVMA.MIT.EDU
om> cc:
Sent by: SAP Subject: Re: R: Emails alerts for workitems inInbox (RSWUWFML) - reminder
Workflow alerts.
<Owner-SAP-WUG at MITV
MA.MIT.EDU>
26/07/2002 05:36 PM
Please respond to
"SAP Workflow
Users' Group"
Hi Deanna,
No you can't really trap it as such, but:
a) the email notification is built from the work item text which
will still be the same.
b) you can run the email notification as at a particular date/time
which would produce the same email (provided the work item is still in
ready status)
But in your case (and I know which customer you are referring to...),
you are best off creating your own custom program
for the outstanding email reminder and "sharing" some of the RSWUWFML
routines,
e.g. by using a PERFORM subroutine IN PROGRAM program statement to minimise
the development.
Regards,
Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
Order it from the following great online bookstores:
http://www.barnesandnoble.com
http://www.amazon.de
http://www.sap-press.de/english
SAP Australia
* jocelyn.dart at sap.com
* +61 412 390 267
7 +61 2 9935 4880
-----Original Message-----
From: Deanna Teo [mailto:deannate at au1.ibm.com]
Sent: Thursday, 25 July 2002 2:24 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: R: Emails alerts for workitems inInbox (RSWUWFML) -
reminder alerts.
In expansion to this, am I able to trap the entire content of the
email(workitem) that was sent out to the user on MS Outlook earlier and
send out another email 'reminder' to notify them & their manager ( as part
of the body of the email - not as attachment) that they still haven't
processed the outstanding items in their email inbox?
Over here, my client does not use automatic forwarding function and only
uses a batch program RSWUWFML to send off workitems out to ms outlook.
We are on 4.6C. I would appreciate any great ideas a.s.ap.
Thanks.
Regards,
Deanna Teo
m: +61 (0)421 054 593.
-
"Fortuna,
Marialuisa" To:
SAP-WUG at MITVMA.MIT.EDU
<marialuisa.fortuna@ cc:
spcorp.com> Subject: R: Emails
alerts for workitems inInbox (RSWUWFML)
Sent by: SAP
Workflow
<Owner-SAP-WUG at MITVM
A.MIT.EDU>
25/07/2002 01:14 AM
Please respond to
"SAP Workflow Users'
Group"
Hello Alan,
I have just finished reading your article...
What about point 1 of Robin questions?
This is a very interesting point since before installing Exchange connector
I had some users which could execute workitems through Outlook with SAP
MAPIs. Now we have only these aseptic mails...
I would like to have more information's on the difficulty and possibility
to
attach URLs to the mail which permits the users to execute directly
workitems. Does anyone use this methodology at the moment?
We are on 46C (without ITS) and thinking to upgrade to SAP WAS 620.
Thank you very much for any hint.
Maria Luisa
PS: Were you in Philadelphia Teked of 1999? Looking at the photo I think I
attended some workshop of yours..
-----Messaggio originale-----
Da: Rickayzen, Alan [mailto:alan.rickayzen at sap.com]
Inviato: mercoledl 24 luglio 2002 9.56
A: SAP-WUG at MITVMA.MIT.EDU
Oggetto: Re: Emails alerts for workitems inInbox (RSWUWFML)
Robin,
I've described RSWUWFML in my column in the latest edition of SAP Insider.
This is free in the US so there's no excuse for not having a copy :-) - P&P
for the rest of the world. If you've lent your copy to someone else then
you
can still access it at www.sapinsideronline.com . You have to register but
it is still free.
I think I've answered most of your questions in that article, except for
the
attachments. There were problems with the attachments so we've disabled
this
option, even though in some versions it is still selectable in the report
selection criteria. I agree that we need a note about this.
BTW, newer versions use a text-block (create your own in transaction SE61)
instead of the 10 lines single lines of text. This gives you much more
flexibility.
Kind regards,
Alan Rickayzen
WebFlow Product Manager
SAP AG
-----Original Message-----
From: Robin Sahasranam [mailto:Rsahasranam at worldbank.org]
Sent: Dienstag, 23. Juli 2002 21:27
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Emails alerts for workitems inInbox (RSWUWFML)
Hello Workflow Experts,
I am testing (in 4.6c) the program RSWUWFML to send email alerts when
workitems
are present in my inbox. It basically works, in the sense that I do
receive
the
collective or individual emails. However, I have a few questions, on the
options available for use in our scenario.
1. Using the 'With executable attachment' option, does not show any
executable
attachment or link. In fact the email text is the same, whether 'With
executable attachment' or 'Without executable attachment is selected'. Is
this
meant to launch SAP GUI or provide a link to the ITS Inbox? If so, what do
I
have to configure to enable it? We currently have ITS installed, but do not
use
the Web Inbox. Also we have not implemented the Notes-SAP Inbox.
2. I am investigating this program, because some of our infrequent users
would
like an email alert as soon as they have a new workitem in their Inbox. I
do
not
want to run this program for all users, especially for those who get
several
items per day. It is impractical to schedule this job separately for every
user
who wants this - the selection parameter does allow user selection, but
only
one
userid can be entered. I don't find much use for the collective email once
a
day
in our situation, as the emails carry no details about the workitem , are
not
timely enough, if run once a day.
3. The other practical problem, is that the users should not get repeated
email alerts for the same workitem. The only way I can see this is to
schedule
this program with progressively incrementing timestamps. I would need an
ABAP
program and custom table to hold the last timestamp used.
4. I like the way automatic forwarding works for Office Documents. Is
there a
similar service available for workitems, where a user can choose via
private
settings, to receive email alerts whenever a new item shows up in the
Inbox?
Basically, the user would directly set up the options, and it would work
automatically without scheduling the program RSWUWFML.
5. I would also like to hear how you use this program or other technique
to
alert users of workitems. Thanks in advance for your expertise and time to
respond to this.
Regards.
Robin Sahasranam
World Bank
***************************************************************
This message and any attachments is solely for the intended recipient. If
you are not the intended recipient, disclosure, copying, use, or
distribution of the information included in this message is prohibited --
please immediately and permanently delete this message.
More information about the SAP-WUG
mailing list