Expression for Routing of Messages Not Working

[Dart, Jocelyn]

Hi Michael,
A take it by "Workflow messages" you mean a work item? That is
you are trying to send a work item to an agent so that agent can execute it.
 
If you are trying to send a work item check:
* Possible agents are assigned to the task or it is a general task
* If you are determining the selected agent via an attribute you need
to ensure that the attribute is in format SWHACTOR (or WFSYST-AGENT or similar)
i.e. US followed by all 12 characters of the userid, if your field isn't long
enough truncation could be causing the error.
* Make sure the agent isn't an excluded agent.
* Check the userid you are using actually exists and is valid (i.e. isn't expired)in that client. An oldie but a goodie.
* Check that the agent has enough access to view any work items at all.
* Check you have refreshed your buffers using transaction SWU_OBUF.
* Check that the work item hasn't already been reserved/started by someone else.
 
And of course the ever popular - check SWU3 - it's amazing how often
everybody thinks someone else has set up the basics when starting up a new system/client.
Particularly check that WF-BATCH has been set up correctly with SAP_ALL authority
and an email address in the user master if you are planning to send out emails.
 
Regards,
Jocelyn Dart
SAP Australia (SRM, EBP, Workflow)
Ph: +61 412 390 267
e-mail: jocelyn.dart at sap.com
 
 
 
 
-----Original Message-----
From: Michael Bokowski [mailto:mbokowsk at rdg.boehringer-ingelheim.com]
Sent: Thursday, 11 July 2002 12:41 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Expression for Routing of Messages Not Working
 
 
Alon,
    The user id has a "US" in front of it and is assigned as a general task.
 
Regards,
Michael D. Bokowski
Boehringer Ingelheim Pharmaceuticals Inc.
Phone: (203) 791-6010 - BRC
Email: mbokowsk at rdg.boehringer-ingelheim.com
 
 
> -----Original Message-----
>> From: Alon Raskin [SMTP:araskin at 3i-consulting.com]
> Sent: Wednesday, July 10, 2002 10:32 AM
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      Re: Expression for Routing of Messages Not Working
>
> this is a bit of a guess but does your user ID have 'US' in front of it.
> My
> user is RASKINA so the HRPROFESSIONAL attribute should have the
> value 'USRASKINA' in it. does it?
>
> the other thing i would ask is have you assigned the task as a general
> task?
>
> Kindest Regards,
>
> Alon
>
>
> Quoting Michael Bokowski <mbokowsk at rdg.boehringer-ingelheim.com>:
>
> > Dear Workflowers,
> >    I am trying to send a workflow message to an agent using an
> > expression,
> > and I'm getting the error message 'No agents found for this task.
> >    I have defined a virtual attribute called 'HRPROFESSIONAL' and
> > populate
> > an agent based on the subarea and company fields. The field gets
> > populated
> > correctly but when I get to the step in the workflow to send the
> > message,
> > nothing gets sent but if I look at the technical display and click on
> > the
> > user I see the error message. I checked the binding and the contents of
> > the
> > field and there correct.
> >    This process works fine in the Development environment but when I run
> > it
> > in the QAS environment it doesn't work. We are currently on SAP Version
> > 4.5B
> > and have the HR module installed.
> >    Anyone have any ideas?? Any help will be appreciated.
> >
> > Regards,
> > Michael D. Bokowski
> > Boehringer Ingelheim Pharmaceuticals Inc.
> > Phone: (203) 791-6010 - BRC
> > Email: mbokowsk at rdg.boehringer-ingelheim.com
> >
>
>
>
> Alon Raskin
> 3i Consulting Group
> http://www.3i-consulting.com