Sending external Email

[Martin Maguth]

have you tried SO16 (shared office settings)? it allows you to conduct
system wide configuration with regards to sapoffice. i believe those
settings apply to the workflow background user (WF-BATCH) who in general is
the sender of SELFITEM emails.
 
i hope this helps.
 
martin
 
 
-------------------------------------------------------------
Martin Maguth
Consultant
IBM Global Services
Phone: (937) 225-6521, t/l 663
Email: mmaguth at us.ibm.com
 
 
Thomas Maue <Thomas.B.Maue at pmusa.com>@MITVMA.MIT.EDU> on 01/23/2002
12:30:56 PM
 
Please respond to "SAP Workflow Users' Group" <SAP-WUG at MITVMA.MIT.EDU>
 
Sent by:    SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
 
 
To:    SAP-WUG at MITVMA.MIT.EDU
cc:
Subject:    Sending external Email
 
 
 
Hello,
 
Ran into something I have never seen before and was wondering
if anyone could help.  Am working in a 4.5B environment.
 
Want to send a message from SAP to an external email address that
does not exist in SAP address management.  Have done this many
times before and not had a problem - with Workflow using SELFITEM
and programs using SO_ function modules.
 
Here, I am receiving a error and the message is not sent unless the
Recipient email address I use is contained in address management
(set up my own address already).  Works perfectly if I use an address
that is contained in address management but it has to be an exact
match (ex  thomas.b.maue at pmusa.com).
Note - The address maintenance of R/3 users is carried out either
the R/3 User Maintenance (Transaction SU01) or the Private
office settings (Transaction SO12).
 
Is there a Basis setting or a user exit that controls this cross-
reference to address management?  Have checked OSS but did not
find anything.
 
Thank you,
 
Thomas Maue
Workflow Consultant