Unable to determine agent from role

[Van der Burg, Jeroen JA SITI-ITPSEE]

Jose,
 
It actually does not seem to be an authorisation issue but a role =
resolution
one, but make sure the selected user id has authorisation to all =
relevant HR
transactions and infotypes contained in the info group linked to your
transfer action.
 
I would try the following in this order:
- Make sure your entries in T526 have a proper user id assigned.=20
- Test the RP_GET_PERS_CLERK function module with the possible agent =
codes
(the three letter codes from T526) to make sure they return a valid =
user id
(the one stored in T526).=20
- If your role resolution is correct the issue is with the binding to =
your
role. Check your binding, eg by temporarily linking the role binding to
temporarily container elements so you are able to view which data is =
passed
at run time to your role.=20
- If the above does not solve the problem you probably have assigned a
non-existing HR officer code to the employee in IT0001. This is =
possible if
the agent code was created in T526, assigned to employees and later =
removed
from T526.
 
 
 
I would consider using another role type as the T526/IT0001 combination =
is
rather maintenance intensive, limited (only one user id can be linked =
to
each HR role resolution) and a bit dangerous as HR officers do not have =
an
active/inactive indicator. Whenever an HR person is replaced by another
person and you are using meaningful codes you have to convert all old =
IT0001
assignments to the new code - not fun. A HR admin role based on
responsibilities does not have those disadvantages.
 
 
Good luck!
 
 
 
Vriendelijke groeten / Kind regards,=20
 
Jeroen van der Burg=20
SAP Workflow management, Galaxy project=20
Shell People Services, SI - PSGB=20
World Trade Center, Beursplein 37, Rotterdam=20
Tel +31 (0)10 205 2689 Mob +31 (0)6 24889344=A0 Fax: +31 (0)10 205 5363 =
 
E-mail: Jeroen.J.vanderburg at si.shell.com=20
http://sww-galaxy.shell.com/main/=20
 
 
 
-----Original Message-----
From: Jose Burgman [mailto:jose.burgman at ast.co.za]
Sent: 10 January 2002 06:58
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Unable to determine agent from role
 
 
Hi everyone
 
Hope some-one can help.
 
We are using a SAP standard workflow when transferring staff between
companies (WS01000014). How it works it that an authorised person in =
company
A will select the person to be transferred, and the person ID to whom =
it
must go an company B (from org management transaction PPOM). The person =
in
company B enters the desired position and this then triggers a =
subworkflow
(WS01000077) which is supposed to send the work item to the person in =
charge
of the transferred employee (this is picked up from maintaining a field =
in
infotype 0001 and table T526). The task uses role 01000003 which uses
function module RP_GET_PERS_CLERK to get the agent. The workflow falls =
over
on this step (step no 262 in the subworkflow) with the error "Step
0000000262 of WS01000077: Binding from workflow to role aborted =
Problems
establishing agents for step 0000000262 of WS01000077". I've checked in =
the
container and the information required for the role is there, and that =
the
binding is correct. What I did next was send an employee from a =
"problem"
user id to myself, and the workflow completes normally. Doing it the =
other
way round, ie from me to the "problem" userid results in the error. I
suspect this is an authorization issue. Am I correct in assuming this? =
If
this is the case, how can I determine what authorizations are missing?
 
Thanks for the time and trouble.
 
Regards
 
Jos=E9 Burgman
 
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