Reserving a Workitem

[Cathy Shelnutt]

How to 'Un-Reserve' a Work Item in the Workflow Inbox
 
 
Scenario: When a transaction has been reserved (or executed in error), =
and
the transaction needs to be made available for another user to execute =
from
their Inbox.
 
 
Steps to take:
1.    Execute transaction SO01 (menu path: Office =3D> Inbox)
2.    Select the Workflow button.
3.    Highlight the transaction by clicking on the small box the far le=
ft
of the transaction.
4.    From the menu, select Work item =3D> Replace
   The work item will now be un-reserved and will appear in the Inboxes=
 of
   all selected agents (those who originally received the Workflow Item=
).
 
   Regards,
   Cathy
 
   IBM Personal Computing Division
   ISC Solution Delivery - Procurement Team
   Internet e-mail: cshelnut at us.ibm.com
   Phone: 919-254-7864     Tie Line: 444-7864
 
   In everything you do, put God  first, and he will direct you and cro=
wn
   your efforts with success.  Proverbs 3:6, TLB
 
   Mailing address:
   P O Box 12195
   Bldg 632/J156-B-12
   Research Triangle Park, NC 27709-2195
 
 
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                      Tara Wilbanks                                    =
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                      <TARA.C.WILBANKS at customs        To:       SAP-WUG=
@MITVMA.MIT.EDU                                                    =20
                      .treas.gov>                     cc:              =
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                      Sent by: SAP Workflow           Subject:  Reservi=
ng a Workitem                                                      =20
                      <Owner-SAP-WUG at MITVMA.MI                         =
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                      T.EDU>                                           =
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                      02/07/2002 11:57 AM                              =
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                      Please respond to "SAP                           =
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                      Workflow Users' Group"                           =
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Does anyone know if you can 'unreserve' a workitem? =A0I know that once=
 you
hit the Execute button, the workitem is reserved and will disappear fro=
m
the inbox of any other recipients. =A0Is there a way to reverse this ac=
tion
when you have hit the Execute button mistakenly? =A0We are on 4.6C.
 
Thanks for you help,
Tara
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