Selecting agents

Tue Aug 13 19:44:21 EDT 2002

Hi Ernest,
The sort of thing you want to do i.e. have someone pick the agents
for a series of steps to be created, is covered by the standard
ad hoc agents functionality.  This is an improvement on the old
"choose agent" wizard approach that you are currently using.

There are some notes on how this works in the 4.6 BC601 manual.
And ad hoc agent assignment is also covered in the SAP library.

You will probably need to turn on ad hoc agent assignment using the
Enable > Ad hoc agent assignment option in the workflow builder,
and then add a step based on standard task TS70007966 - this step
is similar to the choose agent step, i.e. you send it to someone so they can
enter all the agents.

Try it - its a useful technique to learn and should suit your scenario.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880

-----Original Message-----
From: Ernest Liczki [mailto:eliczki at deloitteCE.com]
Sent: Tuesday, 13 August 2002 7:52 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Selecting agents

Tomasz,

Thank you for the help.

The problem is that I am preparing a Workflow for the BUS2081 - MM Invoice
object. And this invoice has no line items object and even it is not
possible to display separately the line items in the system - only the
complete invoice. Therefore the user will prefer to enter all recipients
within the single dialog.

Do you know any suitable FM for that ? Where I can list the line items (plus
additional fields from the item) and put the selection for the user for each
line.

Kind regards,

Ernest

-----Original Message-----
From: Zmudzin,Tomasz,VEVEY,GL-DS/DM [mailto:Tomasz.Zmudzin at nestle.com]
Sent: Tuesday, August 13, 2002 7:07 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Selecting agents

Ernest,

As long as you need to specify agents on a per-line basis, you'd better end
up writing your own code for this selection.

A standard alternative for this would be forking into as many workflow
branches as you have line items in your invoice, and for each of them
processing the following:
- display invoice line item
- select agents         (X)
- approve               (A)
whereas the second step would be the standard agent selection dialog
inserted by the wizard.

Kind regards,
Tomasz

-----Original Message-----
From: Ernest Liczki [mailto:eliczki at deloitteCE.com]
Sent: Monday, August 12, 2002 6:04 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Selecting agents

Hi Workflowers,

I have the requirement to select the agent for all items of the MM invoice
BUS2081.
I'd like to insert to the Workflow as a first stpep the task where the user
can display the invoice and a popup where he can specify different agents
for line items for the approval process start.

Did anybody from you meet a similar requirement ? Do you know a suitable FM
for that ?

Thank you very much for your help.

Regards,

Ernest

-----Original Message-----
From: Zmudzin,Tomasz,VEVEY,GL-DS/DM [mailto:Tomasz.Zmudzin at nestle.com]
Sent: Monday, August 12, 2002 5:21 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Selecting agents

It's actually "selected agents of the task, for which the agents are being
specified". Or, to make it less complicated:

1. You have task A for which you need agent selection.
2. The wizard asks you to name the task, for which this is to occur. I guess
you specified A.
3. The wizard creates two tasks in a row:
   - task X with the agent selection dialog
   - task A that needs to be executed by the selected agent.

It's the allowed agents of task "A" that are offered for selection in "X"!!

Hope this helps,
Tomasz

-----Original Message-----
From: Jose Burgman [mailto:Jose.Burgman at palabora.co.za]
Sent: Monday, August 12, 2002 5:17 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Selecting agents

Hi every-one

We're on 4.6C. I'm sending an item to the workflow initiator so that they
can select the next agent. I used the wizard and make use of task TS30200146
method ALLAGENTSOFTASKGETANDDISPATCH. I have added all the possible agents
to this task (positions). I have disallowed multiple selection. When the
event gets started, the work item goes to the user, but the selection for
the next agent is completely blank. I understood from the sap help that the
possible agents will be pulled through for selection, but this is obviously
not happening. Anybody have any idea as to why this is not working?

Thanks in advance.

Josi

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unlawful. If you receive this in error, please notify the sender and delete
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Opinions, conclusions and other information in this message that do not
relate to the official business of Deloitte & Touche shall be understood as
neither given nor endorsed by it.  Views expressed herein do not necessarily
reflect those of Deloitte & Touche.