WorkItem Routing for HR

[lj wf]

Use a role based on responsibility.
 
 
--- Lisa Kapusta <lisa.kapusta at bms.com> wrote:
> Hi All,
>
> We are needing to route work items to a select group
> of users.
> However, these users are not contained within the
> same org and
> may hold different types of jobs as well - thus we
> can not use
> the companies existing org structure for routing.
> My questions
> is how can we achieve this?
>  It is my understanding that a stand alone org unit
> can not be
> used as it would conflict with the PD org structure,
> reporting,
> etc.  Also, we are not wanting to hard code and the
> positions
> associated with these users will not be static.
> Also, we are
> trying to avoid any unnecessary maintenance of
> custom tables,
> etc.  In previous messages I have read that  work
> centers may
> provide what we are looking for - however, it is my
> understanding
> that they will be using work center for other
> functionality.
> Any suggestions?
> thanks
> Lisa
 
 
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