Document Imaging & Workflow - rejecting work items

[Rickayzen, Alan]

Jody,
This is news to me - but you appear to be correct in your assumption.
I'll investigate further.
 
Alan
 
-----Original Message-----
From: Jody Chassereau [mailto:drcakes at hotmail.com]
Sent: Montag, September 17, 2001 1:24 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Document Imaging & Workflow - rejecting work items
 
 
Alan,
 
I can't see how to select this option on my workflow step.  It seems like
it's because it is an asynchronous task with a terminating event.  Can this
not be used here?
 
Thanks...
Jody Chassereau
drcakes at hotmail.com
 
 
>From: "Rickayzen, Alan" <alan.rickayzen at sap.com>
>Reply-To: SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Re: Document Imaging & Workflow - rejecting work items
>Date: Mon, 17 Sep 2001 13:04:45 +0200
>
>Hi Judy,
>If you have a step in your workflow where know that the users will
>occasionaly need to reject processing (e.g. duplicate scanned documents)
>you
>can set the "processing can be rejected" flag in the workflow step.
>
>This does two things:
>1. New button "reject" appears in the work item display.
>2. New path appears in the workflow which is followed when the reject
>button
>is pressed.
>
>This allows follow-up activities to take place before the flow terminates
>(such as a mail to the initiator) when the work item is rejected.
>
>You'll find this simpler and less drastic than cancelling the work item.
>However you will need to let your users know how to access the "reject"
>button because it is not available in the Business Workplace menu or the
>Workflow Toolbox.
>
>Timbo's suggestion has the advantage that it can be used with any workflow
>without changing the workflow definition.
>
>Kind regards,
>Alan Rickayzen
>http://service.sap.com/webflow
>
>
>-----Original Message-----
>From: phillips, tim [mailto:tim.phillips at SERuk.com]
>Sent: Freitag, September 14, 2001 10:53 AM
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Re: Document Imaging & Workflow
>
>
> > Jody:
> > I will ask one workflow-related question on this: what is the best
> > way to deal with incoming image work items in an SAP inbox that are
> > determined unnecessary to process into R/3?  I know I can delete them
> > as an administrator, but that doesn't seem practical - and the users
> > cannot delete a work item not completed.  I don't think there is a
> > Wait for event step that would help here to terminate the workflow.
> > I could only think of a Latest End deadline to finally get rid of
> > something after a period of time, but I don't think that will meet
> > their needs as well.  Any ideas on this?  I think the task is based
> > off the standard TS30001128 for the IMAGE object, I believe.
>
>Timbo:
>I hope I'm not suggesting the obvious here;
>you can delete workitems from the inbox
>(at least from the point of view of being
>able to see them) by highlighting the item
>then selecting:
>
>Workitem --> Additional Functions --> Change
>
>>From that screen, there's a button to
>delete the workitem logically.
>
>All users should be able to do this,
>unless you have revoked their access rights.
>
>If you want to delete workitems that have
>been around for a certain period of time
>and are, hence, judged to be obsolete,
>your best bet is to schedule a periodic archiving
>job (transaction SARA) that will select those
>created before date xx.yy.zzzz.
>
>This is much more preferrable to deleting
>entries from SWWWIHEAD directly.
>
>Regards,
>
>Tim
 
 
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