deadline/overdue items

Tue Nov 27 03:10:14 EST 2001

The trick with user substitutions is to create an entry in table =
hruser_d2
(there is a standard form in one of the function group programs to do =
this).

As the workflow miniapp on ESS doesn't have a substitution =
functionality and
I think the standard solution is to cumbersome anyway for the average =
user I
have created an ESS screen and a simple workflow for our users to =
quickly
create simplified substitutions as an ESS service. They only have to =
supply
the person who is the receiver of their workitems, a startdate and an
enddate and the substitution is created; the substitute is then =
informed by
email.

Hope this helps,

Jeroen

Vriendelijke groeten / Kind regards,=20

Jeroen van der Burg=20
SAP Workflow management, Galaxy project=20
Shell People Services, SI - PSGB=20
World Trade Center, Beursplein 37, Rotterdam=20
Tel +31 (0)10 205 2689 Mob +31 (0)6 24889344=A0 Fax: +31 (0)10 205 5363 =

E-mail: Jeroen.J.vanderburg at si.shell.com=20
http://sww-galaxy.shell.com/main/=20

-----Original Message-----
From: Gregory Kowalik [mailto:gkowalik at ashland.com]
Sent: 27 November 2001 01:44
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: deadline/overdue items

I have to agree with this under one condition: don't you need to have =
PD
implemented to be able to maintain subsitutes for users?
You can maintain A210 for positions, but what about users? General
maintenance PP01 does not seem to work in this case.

"Martinek, Jerry" <Jerry.Martinek at icbc.com>@MITVMA.MIT.EDU> on =
11/26/2001
06:49:23 PM

Please respond to "SAP Workflow Users' Group" <SAP-WUG at MITVMA.MIT.EDU>

Sent by:  SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>

To:   SAP-WUG at MITVMA.MIT.EDU
cc:
Subject:  Re: deadline/overdue items

Hi, why not use the PD approach to managing workflow substitution? OSS =
Note
74000 states that you can manage the substitution via PP01 infotype =
210.

I would be interested in finding out how many people actually use this
approach.

Thanks,
Jerry Martinek
ICBC - SAP Enterprise Applications,
(604) - 661 - 1391

     -----Original Message-----
     From:=A0=A0 Gregory Kowalik [mailto:gkowalik at ashland.com]
     Sent:=A0=A0 Monday, November 26, 2001 11:56 AM
     To:=A0=A0=A0=A0 SAP-WUG at MITVMA.MIT.EDU
     Subject:=A0=A0=A0=A0=A0=A0=A0 Re: deadline/overdue items

     Yes - substitution is your best solution. You can set subsitutes =
for
     other
     users via custom program (unfortunately).

     Sheldon Skidmore <skidmore.s at pg.com>@MITVMA.MIT.EDU> on 11/26/2001
     09:19:36
     AM

     Please respond to "SAP Workflow Users' Group" =
<SAP-WUG at MITVMA.MIT.EDU>

     Sent by:=A0 SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>

     To:=A0=A0 SAP-WUG at MITVMA.MIT.EDU
     cc:
     Subject:=A0 Re: deadline/overdue items

     Hello Bruce, SAP-WUG,

     I recently took your BC601 class in Atlanta...going along the =
point
     you
     mentioned below, what do you do if the person that has reserved =
the
     work
     item
     has left the company or gone on vacation?=A0 Is there a way to =
take that
     piece of
     functionality and put it in the hands of an admin or another =
user...in
     such
     a
     way where a third party can 'pull back' a work item from an =
individual
     and
     forward it to someone else or back to the group (imagine doing =
this
     without
     deadline monitoring)?=A0 I have experimented with the 'substitute'
     option but
     that
     doesn't seem to have the functionality we need (because the user =
can't
     do
     this
     if they leave the company or go on vacation).=A0 Can an admin set =
up
     substitutes
     for people...for example, Person C setting up Person A as a =
substitute
     for
     Person B.

     Thanks,
     Sheldon

     =A0Internet Mail Message
     =A0Received from host:=A0=A0=A0=A0=A0 cherry.ease.lsoft.com
     =A0[209.119.0.109]

     From: "Pollard, Bruce" <bruce.pollard at sap.com> on 11/26/2001 01:54 =
PM
     GMT

     =A0=A0=A0=A0=A0=A0=A0=A0 "Pollard, =
Bruce"=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 To:=A0=A0 SAP-WUG at MITVMA.MIT.EDU
     =A0 <bruce.pollard at sap.com>=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 =
Cc:=A0=A0=A0 (bcc: Sheldon
     Skidmore-S/PGI)
     =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=
=A0=A0=A0 Subject:=A0=A0=A0=A0=A0 Re: deadline/overdue items

     =A0=A0=A0=A0=A0 11/26/2001 08:54 AM
     =A0=A0 Please respond to "SAP
     =A0=A0 Workflow Users' Group"
     =A0<SAP-WUG at MITVMA.MIT.EDU>

     Hi,
     Bruce Pollard, current SAP Workflow instructor based out of =
Atlanta.
     The
     person that double-clicks on a Workitem from the worklist, does
     reserve and
     once reserved, it disappears from everyone else's inbox.=A0 The =
replace
     functionallity works as designed.=A0 As delivered replace allows =
one to
     replace a workitem so that all prior recipients can once again see =
it.
     There is no configuration needed for that functionallity to =
work.=A0 The
     person with it reserved can simply select the replace pushbutton =
from
     the
     Workplace application toolbar or replace on any of the other =
Workflow
     reports where the replace icon is displayed.=A0 If it doesnt work =
in
     your
     system, that is a system problem and you should consider opening a
     trouble
     ticket.=A0 I would also check authorizations.=A0 By default anyone =
with
     the
     ability to reserve a workitem, also has the ability to replace.

     Bruce Pollard,
     SAP Workflow instructor, Atlanta

     -----Original Message-----
     From: Elias Bergan [mailto:elias at spring.no]
     Sent: Monday, November 26, 2001 7:59 AM
     To: SAP-WUG at MITVMA.MIT.EDU
     Subject: deadline/overdue items

     Hi!

     (we are on version 46c)

     Question 1)
     The scenario is as follows:
     A group of persons have got a deadline item
     in their inbox. One of the persons double clicks on the
     workitem. The workitem disappears from the other persons
     inboxes and the status is 'In process'.
     The person that opened the deadline item then wants to use
     a 'replace'-functionality like ordinary
     workitems in order to make it available to the other receivers
     but this functionality seems to be lacking.
     Is this as it intentionally was meant to be or is it a bug?
     Is there something we can do in order to enable the 'replace'
     functionality of missed deadline items?

     Question 2)
     Can someone confirm that 'overdue' items are items that missed
     the 'latest end' and that there is nothing else special about
     these items (just a way of classifying missed deadline items)?

     In advance, thanks for any help!

     Regards,
     Elias Bergan