deadline/overdue items

[Elias Bergan]

Hi,
 
I will emphasize that the question was about deadline items and not dialog
items.
Normal dialog items works as they should (with the 'replace'- functionality)
for the same people and therefore authorization problems are ruled out.
 
Regards,
Elias Bergan
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
Pollard, Bruce
Sent: 26. november 2001 14:54
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: deadline/overdue items
 
 
Hi,
Bruce Pollard, current SAP Workflow instructor based out of Atlanta.  The
person that double-clicks on a Workitem from the worklist, does reserve and
once reserved, it disappears from everyone else's inbox.  The replace
functionallity works as designed.  As delivered replace allows one to
replace a workitem so that all prior recipients can once again see it.
There is no configuration needed for that functionallity to work.  The
person with it reserved can simply select the replace pushbutton from the
Workplace application toolbar or replace on any of the other Workflow
reports where the replace icon is displayed.  If it doesnt work in your
system, that is a system problem and you should consider opening a trouble
ticket.  I would also check authorizations.  By default anyone with the
ability to reserve a workitem, also has the ability to replace.
 
 
Bruce Pollard,
SAP Workflow instructor, Atlanta
 
-----Original Message-----
From: Elias Bergan [mailto:elias at spring.no]
Sent: Monday, November 26, 2001 7:59 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: deadline/overdue items
 
 
Hi!
 
(we are on version 46c)
 
Question 1)
The scenario is as follows:
A group of persons have got a deadline item
in their inbox. One of the persons double clicks on the
workitem. The workitem disappears from the other persons
inboxes and the status is 'In process'.
The person that opened the deadline item then wants to use
a 'replace'-functionality like ordinary
workitems in order to make it available to the other receivers
but this functionality seems to be lacking.
Is this as it intentionally was meant to be or is it a bug?
Is there something we can do in order to enable the 'replace'
functionality of missed deadline items?
 
Question 2)
Can someone confirm that 'overdue' items are items that missed
the 'latest end' and that there is nothing else special about
these items (just a way of classifying missed deadline items)?
 
In advance, thanks for any help!
 
Regards,
Elias Bergan