forwarding work items

[Tore Sundberg]

Hello Brian,
 
It might be useful to investigate if there are any active substutions. Of
course, the intended user has to be a possible agent for the task as well.
 
Tore Sundberg
 
 
 
 
 (Embedded     Brian Bennings <bennings.bj at pg.com>@MITVMA.MIT.EDU>
 image moved   2001-03-21 13:26
 to file:
 pic10748.pcx)
 
 
 
 
 
Please respond to SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
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To:   SAP-WUG at MITVMA.MIT.EDU
cc:    (bcc: Tore Sundberg/SEBUS/ABB)
Subject:  forwarding work items
 
Security Level:?         Internal
 
 
In one of our 4.5b systems, we have found were a user forwards a work item
to
one person, but it ends up being forwarded to someone completely different.
When you look at the workflow logs, it shows that the work item was
forwarded to
the intended recipient, but for whatever reason, it ends up in someone
else's
inbox.
 
This does not happen 100% of the time for any user, sometimes it works.
This
also has occurred for multiple users, not just a single one.
 
What could have caused this?
 
Thanks,
Brian Bennings
 
 
 
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