Mail sent by WF doesn't show attachments

Garcia, Carlos carlos.garcia at sap.com
Thu Mar 1 14:09:16 EST 2001


Simon
Orchard. but it seems that your solution (_Notes container element =
centered
problem) doesn=B4t applied to my problem (the workitem,  who is =
intended to
send a mail, has the _Notes but SAPOffice doesn't show it).
 
In order to be able to receive more help from this workflow community, =
let
me explain what my problem is:
 
We are working on version 4.0B with SAPKE40B26 hot package level (that =
why
OSS notes 105139, 130531, 119417, 153163 don't apply).
 
 Our Purchase Requisition Workflow has the option to reject a =
requisition
(using a decision step), but before pressing the rejection button, an
attachment is created to establish the rejection reasons (type RAW). If =
we
notify the rejection using a mail task (SELFITEM.SENDTASKDESCRIPTION), =
the
workitem display shows the attachment (At workflow log level, the =
_NOTES
container element appears for that workitem) , but the SAPOffice inbox
appears with the Attachment column empty (No Attachment Icon is shown). =
In
the meantime we are sending a notification workitem (BUS2009.DISPLAY) =
which
shows the attachment but it needs to be executed in order to finish the
workflow.
 
The behavior that we are observing here is that Attachment Movement =
between
Workflow elements, it works perfect. But between Workflow and SAPOffice
doesn't work. Finally the funny thing about this problem is that if we =
send
a mail from SAPOffice with an attachment, the receiver can see both the
message and the attachment.
 
If someone already had and solved this kind of problem, please shared =
the
solution. Otherwise, any help on this matter will be very appreciated.
 
Thanks in advance.
 
Carlos Garcia
SAP Mexico and Central America
 
=20
-----Original Message-----
From: Dart, Jocelyn
To: SAP-WUG at MITVMA.MIT.EDU
Sent: 3/1/01 4:34 AM
Subject: Re: Attachments to Activities (Out of User Group)
 
Thanks Simon for returning the reply!  Hope that helps Carlos!
I'm now keeping hold of a copy myself.
 
Regards,
        Jocelyn Dart
Consultant (BBP, Ecommerce, Internet Transaction Server, Workflow)
SAP Australia
Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
Tel: +61 412 390 267
Fax: +61 2 9935 4880
 
 
 
-----Original Message-----
From: Garcia, Carlos
Sent: Thursday, 1 March 2001 2:48 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Attachments to Activities (Out of User Group)
 
 
 Hi Simon,
 
This is Carlos Garcia, I can't open the attachment you sent, it sends =
me
the
following error: "the attachment is a type that is not yet supported". =
I
already try with Internet Explorer 4.0 and 5.0. Could you please tell =
me
which version you are using.
 
Thanks
 
Carlos Garcia
SAP Mexico and Central America
e-mail: carlos.garcia at sap.com
-----Original Message-----
From: SIMON ORCHARD
To: SAP-WUG at MITVMA.MIT.EDU
Sent: 2/28/01 9:49 AM
Subject: Fwd: RE: Attachments to Activities (Out of User Group)
 
Jocelyn,
 
It was me!
 
I have attached your reply regarding the above, the reason for not
replying so far is that I haven't had a chance to give it a go.
 
Thanks,
 
Simon Orchard
Westland Helicopters Ltd.
+44 796 801 5657
 <<RE: Attachments to Activities (Out of User Group)>>
 


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