Workflow MiniApp Question

[Dart, Jocelyn]

Hi Dave,
At a guess, the miniapp uses your userid/SSO details to extract workitems
from the backend systems, and if it doesn't find you, defaults back to the
RFC destination details.
 
Suggest you report this in to OSS as this shouldn't happen, i.e. it should
return no workitems for those systems...
 
But I'd also suggest you revisit your ALE_MASTER userid.  I usually avoid
sharing generic userids for different purposes as it causes confusion
for administrators and for troubleshooting in this sort of scenario.
E.g. a separate userid for workflow (WF-BATCH), a separate userid for
ALE/EDI,
a separate userid for batch input, etc.
 
Equally I prefer a dedicated userid for RFC communications to the backend
such as
SID_RFC where SID is the system id of the calling system (as the userid
is actually created in the called system this gives you clarity of the
source-target
relationship. E.g. WP_RFC (userid for RFC access from Workplace).
 
Breaking up the generic userids gives you more scope to restrict access
where security is an issue. But more importantly from my perspective as an
implementer/programmer/administrator/troubleshooter/quality assurance
reviewer/etc.,
where documents/objects/etc. are created/changed/deleted via generic userids
at least you have some idea where this stuff is coming from.  Which can
save you a lot of time when you are troubleshooting or trying to track
down the source of unexpected activities.
 
Auditors and security administrators generally feel more comfortable when
they
can see where things are coming from.
 
Hope that helps.
Regards,
        Jocelyn Dart
Consultant (BBP, Ecommerce, Internet Transaction Server, Workflow)
SAP Australia
Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
Tel: +61 412 390 267
Fax: +61 2 9935 4880
 
 
-----Original Message-----
From: Beverlin, Dave [mailto:Dave.Beverlin at kcc.com]
Sent: Saturday, 2 June 2001 3:34 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Workflow MiniApp Question
 
 
Hello all. I haven't seen a lot of discussion of the Workflow MiniApp here,
but I'm hoping somebody out there has some experience they can share with
me.
 
We have installed the Workflow MiniApp service and made the required
security settings to cause it to show up on employees' Workplace start page.
We have also added logical systems to our Workplace server for all of the
backend systems we want to query for workitems. In addition, we've made
entries in the SWLIGL and TWPURLSVR tables to cause those backend systems to
be queried for all users who use the MiniApp.
 
Here's my problem. We have 4 backend systems (2 R/3 and 2 CRM) that we query
for workitems. I don't have a user ID defined in either of the CRM systems.
However, when I access my Workflow MiniApp, I see workitems from those CRM
systems. The agent for the workitems in the CRM system is user ID
ALE_MASTER, which is the same ID we've configured in SM59 (logical system
maintenance) on the Workplace server to access the backend systems. Other
users also see the ALE_MASTER workitems in their Workflow MiniApp.
 
Any idea why I would be seeing the workitems assigned to ALE_MASTER in my
MiniApp, and how I can stop that from happening?  We're using R/3 version
4.6c, CRM version 2.0c, Workplace version 2.11 and ITS version 4.6d ,
compilation #4. Any suggestions are much appreciated.
 
Regards,
 
Dave
Kimberly-Clark Corporation
dave.beverlin at kcc.com
 
 
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