Workflow Question

[Dart, Jocelyn]

Hi Wayne,
Tomas is right - those tricks usually work.
However there are a couple of things you should know.
 
Firstly in 4.6 there's a fabulous new transaction call "Synchronize runtime
buffer" in the workflow administration area
that refreshes all those buffers at once.
 
Secondly, the "refresh org environment" only works for the user who is
currently logged on, i.e.
if FRED has the problem, you have to logon as FRED and refresh org
environment.   Normally the HR buffers
should all reset themselves at midnight anyway.
 
Thirdly, certainly in 4.6 (and possibly earlier - not an HR person, sorry)
there is a new technique called
HR structural authorisations.  If you have these turned on but set up
incorrectly, you get exactly the same
message about not being able to reserve work items.
 
You may not be in 4.6 yet, but you might want to keep this by for when you
upgrade.
Regards,
        Jocelyn Dart
Consultant (BBP, Ecommerce, Internet Transaction Server, Workflow)
SAP Australia
Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
Tel: +61 412 390 267
Fax: +61 2 9935 4880
 
 
-----Original Message-----
From: Tomas Hyjanek [mailto:tomas.hyjanek at ixos.de]
Sent: Thursday, 15 February 2001 4:17 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow Question
 
 
Hello Wayne,
 
I usually do some more setup:
 
a) Additional data - agent assignment - maintain: click on General task and
on Refresh index icon
b) in workflow inbox (SAP 4.0)click on Refresh org. environment. This
usually helps.
 
Regards
 
Tomas Hyjanek, IXOS consultant, Prague
 
 
 
-----Original Message-----
From: Carson, Wayne [mailto:Wayne.Carson at solvay.com]
Sent: Wednesday, February 14, 2001 5:43 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Workflow Question
 
 
I would like to test a step in one of my workflows.  I set a breakpoint in
my method - ABAP code so that I could check the values.
 
Within transaction PFTC, I changed the user to my name.
 
I double clicked on the task, and turned off the attribute background
processing.
 
I clicked on the agent assignment for the task and set it to be a general
task.  Classification is not classified.
 
When I create a purchase order, the workflow runs several steps and stops on
my task.
 
>From within SWI1, the step is in a ready status.
 
If I click on "list with technical details", I have an error for my step.
 
The error message says "work item xxxxxxxxx: User wayne cannot reserve the
work item.
 
What is causing this error and how can it be resolved?
 
Wayne R. Carson
Business Consultant  - SAP
Technical Applications Team Leader
Solvay Information Technologies, Inc.
3333 Richmond Avenue, Houston, TX  77098
> *  Office:  713/525-4143      Fax:  713/525-6795
> * wayne.carson at solvay.com      Pager:  1-888-923-0943
>
>