Error Message in Business Workplace

[Raskin, Alon (Soliance)]

Just a guess here.. but make sure that the user ID that RSWWDHEX is running
under has this authorisation. If that doesn't fix it then I suggest you
debug the inbox to see what triggers the error.
 
Regards,
 
Alon Raskin
Workflow Advisor - Soliance
(xtn. 3183)
 
 -----Original Message-----
From:   Jody Chassereau [mailto:drcakes at hotmail.com]
Sent:   December 05 2001 9:00
To:     SAP-WUG at MITVMA.MIT.EDU
Subject:        Error Message in Business Workplace
 
I had a strange error occur in a custom 4.6c workflow that we are using for
approval of parked MM invoices.  There was a work item in a user's Inbox to
perform the Approval user decision - this item had deadline monitoring
turned on for 6 days after the start of the workflow & this deadline had
already passed.
 
When the user processed this work item, the following message came back to
them: "Submit authorization WF_DEVLP required for program RSWWDHEX" (DB
645).  The work item came out of their Inbox and showed Completed, but the
workflow never continued to the next step.  The workflow also showed no
indication of any error in the logs.  I had never seen a workflow behave
like that without some sort of error status or notification to the w/f
administrator.  We had them repark the document and the approval was redone
(without the deadline passing) and it went through fine.
 
I understand the scheduled job for RSWWDHEX is set up through the w/f
customizing for monitoring missed deadline items.  We had just recently
begun to use deadline monitoring, but I had not seen any problems up to this
point.  We had plenty of other deadlines passed on other tasks & did not
encounter this.  Does anyone know why we would be seeing this kind of
submission authorization error coming from a user's Inbox?
 
Thanks...
Jody Chassereau
drcakes at hotmail.com
 
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