Send a message within workflow with no user action!

[Kevin Yu]

Patrick,
 
Thanks for all the help.  If I find a solution, surely you will be the
first person informed.
 
Cheers,
 
Kevin.
 
"de Valensart Schoenmaeckers, Patrick" wrote:
>
> Kevin,
>
> I've checked in my system, and we have the same (little) problem. I don't
> know for the moment how to solve that.
> I'll let you know when I'll have found a solution (if there is any...). I
> would appreciate very much if you could do the same for me.
>
> Thanks,
>
> Patrick.
>
> -----Original Message-----
>> From: Kevin Yu [mailto:Kevin.Yu at its.monash.edu.au]
> Sent: Monday, August 20, 2001 12:26 PM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Send a message within workflow with no user action!
>
> Patrick,
>
> The notification worked at the background step after the release step.
> I have one more question is the subject line of the notification
> contains "Notification item" then followed by the workitem text, is
> there a way to suppress the "Notification Item" and only have the
> workitem text on the subject line?
>
> Thanks,
>
> Kevin.
>
> "de Valensart Schoenmaeckers, Patrick" wrote:
> >
> > Kevin,
> >
> > You are right, there is no way to know the status of the document at that
> > point of time. I see then two solutions :
> >
> > 1. Create a task with method 'SENDTASKDESCRIPTION' from object 'SELFITEM'.
> > This is a background task that just sends the task description long text
> as
> > an email. You can then use that task as a step in your workflow.
> >
> > or
> >
> > 2. If you have a background step in your workflow that occurs only after
> > release of the document, you can also use that step to send a
> notification.
> >
> > Kind regards,
> >
> > Patrick
> >
> > -----Original Message-----
> > From: Kevin Yu [mailto:Kevin.Yu at its.monash.edu.au]
> > Sent: Monday, August 20, 2001 11:34 AM
> > To: SAP-WUG at MITVMA.MIT.EDU
> > Subject: Re: Send a message within workflow with no user action!
> >
> > Patrick,
> >
> > Thank you for the promptly reply, very much appreciated!
> >
> > The reason that the "notification agent" was not used is because I would
> > like to make sure that the document was released rather than rejected to
> > send this message! Or, is there any way to know at this point of time
> > that the document is released or is rejected?
> >
> > Thanks,
> >
> > Kevin.
> >
> > "de Valensart Schoenmaeckers, Patrick" wrote:
> > >
> > > Kevin,
> > >
> > > In the task that does the release, you can specify a "notification
> agent"
> > > who will receive the email.
> > > Go then to the task definition of the release task, and change the
> > > notification long text (in 40B : TA PFTC, choose change mode, menu path
> :
> > > goto - long text - notification.)
> > >
> > > If for any reason you can't use this, you can also create a task using
> > > method 'SENDTASKDESCRIPTION' from object 'SELFITEM'.
> > >
> > > Hope this helps,
> > >
> > > Patrick de Valensart
> > > Associate IS Analyst
> > > NV Philip Morris Belgium SA
> > >
> > > -----Original Message-----
> > > From: Kevin Yu [mailto:Kevin.Yu at its.monash.edu.au]
> > > Sent: Monday, August 20, 2001 10:48 AM
> > > To: SAP-WUG at MITVMA.MIT.EDU
> > > Subject: Send a message within workflow with no user action!
> > >
> > > Hi,
> > >
> > > I have been trying to create a step after a document was released to
> > > send an message to notify the creator that the document was released.
> > > The step should not required any user action to complete the workitem.
> > > All I want is to send a message and keep going to next step.
> > >
> > > I have tried to create a customised method to use function
> > > 'SO_NEW_DOCUMENT_SEND_API1' to send an express mail.  The Method worked
> > > fine if test by its own.  However, if use the method to create a task as
> > > the step (a background process) in the workflow, it seems the workflow
> > > will stuck at this workitem and going nowhere.
> > >
> > > I am just wondering is there any better way to achieve what I intend to
> > > do?
> > >
> > > Thanks,
> > >
> > > Kevin.