Workflow deadline

[Dave Aitken]

Cristian,
 
I had a requirement to do this in EBP (2.0b), but it seems that when the
report RSWUWFMLEC runs, it only seems to identify executable work items 
rather than just  a text e-mail indicating that the deadline has been
reached. So these mails go to the EBP inbox rather than the clients
exchange inbox. It would be great if I could get these text e-mails sent
out as well.
 
Am I missing something?
 
Regards
 
Dave Aitken
 
 
 
 
González Cartagena Cristián <E_CGonzalez at entel.cl>@MITVMA.MIT.EDU> on
16/08/2001 17:46:12
 
Please respond to SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
 
Sent by:  SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
 
 
To:   SAP-WUG at MITVMA.MIT.EDU
cc:
 
Subject:  Re: Workflow deadline
 
 
Hi,
 
Another way to do it if you only need to send an email when the deadline is
reached: you can schedule
the report RSWUWFML or RSWUWFMLEC, it can take the deadline workitem to 
SAPOffice, i.e. outlook or whatever mail you have connection to.
At least it works in EBP.
 
Regards,
 
Cristian Gonzalez
Soluziona
 
> -----Mensaje original-----
> De:   Dart, Jocelyn [SMTP:jocelyn.dart at sap.com]
> Enviado el:   jueves 16 de agosto de 2001 2:42
> Para: SAP-WUG at MITVMA.MIT.EDU
> Asunto:       Re: Workflow deadline
>
> Hi Brindha,
> Peter's absolutely correct - what you want is modeled deadline
monitoring.
> Have a look in the R/3 library for a more complete description.
> Also depending on your R/3 version, you should find a wizard to help you
> set
> up the modeled deadline monitoring in the menu options when you are in
the
> workflow
> builder.
> Remember the modeled deadline monitoring wizard and library descriptions
> show you
> how to kill the original workitem and do something else - it's up to you
> to
> add
> the alternative processing in the "Processing Obsolete" path - in your
> case
> that
> would be your steps to
> a) send your email
> b) create a new workitem with the alternative agent assignment
>
> If you can get hold of a BC601 manual it should be explained in there 
> also.
> Regards,
>         Jocelyn Dart
> Consultant (EBP, BBP, Ecommerce, Internet Transaction Server, Workflow)
> SAP Australia
> Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
> Tel: +61 412 390 267
> Fax: +61 2 9935 4880
>
>
> -----Original Message-----
>> From: Roehlen, Peter [mailto:PRoehlen at powercor.com.au]
> Sent: Thursday, 16 August 2001 1:41 PM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Workflow deadline
>
>
> Hi Brindha,
>
> You may need to refer to the help for more detail, but my understanding
is
> that you have one of two options for deadline monitoring in each step in
a
> workflow template.  You can either choose to just send an email in which
> case the workitem remains in the existing agent's inbox, or you can
choose
> to 'model' how the deadline will be handled.  If you model the deadline,
> you
> will get an extra branch(es) in your workflow template, in which you can
> nominate what actions are to take place, for example:
> - termininating the workitem (ie so you can escalate to someone else's
> inbox)
> - sending mail, if the standard mail notification feature is not adequate
> or, as in your case, you want to both send a mail and also move the
> workitem
> to a new person.
>
> Hope this helps..
>
> Peter Roehlen
> Team Lead - SAP Technical & Development
> Powercor Australia Ltd
> 0409 950 263
>
>
> -----Original Message-----
>> From: Brindha Sriram [mailto:brinsriram at yahoo.com]
> Sent: Thursday, 16 August 2001 13:32
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Workflow deadline
>
>
> Hi All,
>
> When a workflow deadline is reached is there a way to
> send an email also?? we are using standard SAP to
> email setup and using the standard feature in SAP to
> send notification when deadline is reached. This
> standard feature only sends a SAP notification and
> also the work item does not move to the new person
> responsible. Any suggesstions??
>
> Thanks in advance.
>
> Brindha
>
>
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