Workflow at wrong agent

Rickayzen, Alan alan.rickayzen at sap.com
Wed Aug 15 02:10:38 EDT 2001


Hi Mark,
It's too late to write a development request for this feature as we've
implemented it already in the next release :-)
 
The presentation and recorded demos of 6.10 features have now been
replicated to the service portal at http://service.sap.com/webflow.
 
Alan
 
-----Original Message-----
From: Dart, Jocelyn
Sent: Mittwoch, August 15, 2001 3:09 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow at wrong agent
 
 
Hi Mark,
There is a function module in function group SWWA that you can use
- something like SWW_WI_AGENTS_CHANGE ...
but realistically, unless you are talking hundreds of workitems,
it's easier to make yourself an agent of the task (if you aren't already)
(or use SWIA - execute without agent check)
and manually forward the workitem on to the correct agent.
Regards,
        Jocelyn Dart
Consultant (EBP, BBP, Ecommerce, Internet Transaction Server, Workflow)
SAP Australia
Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
Tel: +61 412 390 267
Fax: +61 2 9935 4880
 
 
-----Original Message-----
From: Mark Ketzler [mailto:Mark.Ketzler at gardnerdenver.com]
Sent: Tuesday, 14 August 2001 11:26 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Workflow at wrong agent
 
 
I have several workflows that have gone to the wrong agent due to a role
problem.
I have corrected the problem with the role.
How do I get the existing work items to the correct agents?
Is there a 4.5C transaction or utility I can use to get them to re-evaluate
the roles?
 
Thanks
Mark
 


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