No workitem in inbox even though actual agents from org available in step

Pallavika Patel PATEL_PALLAVIKA_P_NONLILLY at LILLY.COM
Thu Apr 26 10:41:00 EDT 2001


Try to give authorization related to SAP OFFICE
for an example give one of this user profile with role S_OC_ROLE. There
are different roles, object related to SAP office try. I checked the
profile we are using. This profile includes S_OC_ROLE, S_OC_DOC,
S_OC_FOLCR.
 
Also make sure your HR org structure is up to date.
Regards
Pallavika Patel
433-3157
 
 
 
 
Tom Olaf Bakke <tom.olaf at spring.no>
Sent by: SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
04/26/01 03:33 AM
Please respond to SAP Workflow Users' Group
 
 
        To:     SAP-WUG at MITVMA.MIT.EDU
        cc:
        Subject:        Re: No workitem in inbox even though actual agents from org available in
step
 
Thank you for the reply.
 
Could you please explain a bit more detailed what should be done. We have
only created a small test workflow. All the three persons have SAP_ALL
authorisation profile.
Is this a SAP office setting?
 
What we have found now, is that one of the persons in the organization
unit gets the workitem.
 
PS. We also tried running PPWFBUF.
 
Regards,
Tom Bakke
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of Pallavika Patel
Sent: 25. april 2001 15:47
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: No workitem in inbox even though actual agents from org available in
step
 
 
Have you checked user profile? I ran into this problem before. When I gave
user a manager profile then work item appeared in their inbox. Try to give
these three user manager profile and see what happens.
 
Regards,
Pallavika Patel
 
 
 
 
Tom Olaf Bakke <tom.olaf at spring.no>
Sent by: SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
04/25/01 08:29 AM
Please respond to SAP Workflow Users' Group
 
        To:        SAP-WUG at MITVMA.MIT.EDU
        cc:
        Subject:        No workitem in inbox even though actual agents
from org available in step
 
 
Hi.
 
This might be a simple oversight on our part, but we have run into an
anoying problem as described below:
We are on release 4.6c. A new organization has been set up with three
users
linked to positions. The organization (type O) is entered as possible
agent
in a standard task. This standard task is used in a workflow template
(WS).
When executed with transaction SWUS, the step with the mentioned standard
task remains in status ready. When we display the workflow log, all three
users are displayed as actual agents, but no workitems appear in the
inboxes!
 
We have tried running transaction SWU_OBUF to refresh buffers, but this
did
not help.
 
Regards
 
Tom Olaf Bakke
Konsulent
 
Spring Consulting
Evd. Griegs vei 1
1411 Kolbotn
www.spring.no
 
Email: tom.olaf at spring.no
 
 
 
 
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