Workflow hung due to obsolete user account
Schroeter, Brad
BSchroeter at ti.com
Thu Apr 19 09:52:32 EDT 2001
Richard,
Thanks for the reply. We're on 4.0B and this report doesn't exist in our
system. Any other suggestions?
-Brad
-----Original Message-----
From: Richard Schot [mailto:Richard.Schot at avelon-it.com]
Sent: Thursday, April 19, 2001 5:08 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow hung due to obsolete user account
Hi Brad,
I do not know on which release you are but at 46C there is a very usefull
report to restart workitems that are hanging. I do not know exactly if it
works for your problem but it is worth trying it (it helped us in many
cases).
Report: RSWWCBRE
I hope this will help you.
Regards,
Richard Schot
_____________________________
Avelon
visit us at www.avelon-it.com
>===== Original Message From SAP Workflow Users' Group
<SAP-WUG at MITVMA.MIT.EDU> =====
>We've got a notification step in our workflow where the engineering change
>request (ECR) creator is sent a notification message when a user status on
>the ECR has been changed. I've got 3 workflows which are hung due to the
>fact that the creator for these 3 ECRs had left the company (his account
was
>deleted) but these were still valid ECRs which were routed for approval.
>When I display the history for this notification work item, this is the
>error:
>
>Work item 000000150452: Related notification item cannot be generated
> Message no. WL 863
>
>Diagnosis
> A completion notification could not be created for the specified work
> item.
>
>System response
> The specified work item was completed (and therefore has the status
> 'completed') but a completion notification could not be sent.
>
>Procedure
> If no notification agents are entered for the specified work item, the
> error can be ignored.
> Check whether this is the case in the work item display under GOTO ->
> AGENTS.
> Otherwise please contact your workflow system administrator.
>
>I have since added the user account back for the interim in order to
>complete these workflows. The work item has been marked as completed but
>there's no result/event for the step and the next subsequent step doesn't
>appear. How do I go about re-starting these workflows?
>
>
>Thanks,
>Brad
Kind regards,
Richard Schot
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