Unable to reserve work item

[AHans]

Michael,
 
Do a manual refresh in the User's inbox, sometime update takes time. You
will fine.
 
Alan Hans
-----Original Message-----
From: Michael Pokraka <MPokraka at samsungsemi.co.uk>
To: SAP-WUG at MITVMA.MIT.EDU <SAP-WUG at MITVMA.MIT.EDU>
Date: Thursday, November 30, 2000 12:27 PM
Subject: Unable to reserve work item
 
 
>G'day folks,
>I hope someone can assist me with this one I've had once before and it
drove
>me nuts, now again with a decision task:
>
>Agent is defined, item arrives in users inbox, but as soon as he tries to
>reserve or execute it, SAP comes back with:
>Work item 0000001234: User WHOME cannot reserve the work item
>This is on the test system and I've tried just about everything. The user
>cannot even forward the item.
>
>Things I've checked:
>Agent assignment - yep, he's a possible AND selected agent of task AND
>workflow.
>I've checked whether any authorizations failed - nothing. (Even given test
>user SAP_ALL/SAP_NEW)
>No exclusions exist.
>
>The agent assignment is via a role and that works correctly as it gets to
>the correct users inbox.....
>The last time I just transported it & it worked fine in the production
>system as my test user was not part of the productive w/flow. No problems.
>Lastly, we're on 4.0B.
>
>Any ionput would be appreciated.
>TIA
>Michael Pokraka
>SAP EDI Analyst
>Samsung Semiconductor Europe Ltd
>Tel: +44 (0)20 8380-7050
>Fax: +44 (0)20 8380-7218
>This message transmitted on 100% recycled electrons.
>
>
>
>
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