BASIS: Workflow occasionally doesn't exec next step

[Michael Pokraka]

Hi folks,
We've gone live with a new workflow, but it seems to not execute the first
step every now and again for no apparent reason.
 
Scenario: EDI order comes in, triggers W/F via event
IDOCORDERS-INPUTFINISHED.
The first step in the w/f checks the order type and does whatever.
However, every now and again (2 out of 10), it doesn't even show the
decision step in the log - simply that the main workflow was started and
nothing else........ logs show nothing, no errors, just status started. I've
checked the container & all the info is there.
 
If I start the w/f manually giving it the appropriate references (order,
IDOC no's), it runs fine.
 
Execution is also not possible since it is a workflow template, not a task.
 
I'd love to hear from anyone who's seen this before......
TIA
Michael Pokraka
SAP EDI Analyst
Samsung Semiconductor Europe Ltd
Tel: +44 (0)20 8380-7050
Fax: +44 (0)20 8380-7218
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