Agent resolution using roles

[Stephan Becker]

check the responsibility section of TS00407922, my bet would be there is an
organisational unit or something like that allocated that the first user
you're testing with below belongs to and the second doesn't.. make it a
general task if you're never using it as a single step task on its own.
 
Stephan Becker
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
Warwick Hill
Sent: 27 March 2000 12:04
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Agent resolution using roles
 
 
I'm installing a new workflow which is based on WS 00400026 (invoice blocked
for qty variation).
 
We want to use a function module to resolve the role for step 60 "Inform
GR".
This step is actioned by selecting "send goods back" after the user has
received the first work item prompting them to decide
what to do with the invoice.
 
While testing it in our dev environment I've been getting mixed results for
step 60, depending on the userid that
I allocate in the function module. For one user Id it allocates the value in
the function  module to table actor_tab
and when the work item is produced it displays this userid as the selected
agent. When I use any other user id
in the function module, I can see it creating the entry for it in actor_tab
but when the work item is produced,
I look in selected agents and it only displays "inform goods recipient" with
no user.
 
I looked in the tech log and it contains an error message for step 60 which
says
 
"Activity 60: Responsibility 'AC90000005' is not a
valid agent for task TS00407922                  "
 
When I use the other user id this error message does not come up.
 
Has anyone come across anything like this before ?
 
thanks & regards
 
Warwick Hill
Senior SAP Consultant
CSC-ITS
 
(08) 9420 2620
0417 994 043