User Decision on 4.6B

[Kirsty Walker]

Folks I could do assistance on both of the following points:
 
*       User Decision
 
I've developed a Workflow which incorporates a User Decision.
The user decision is a copy of Standard and is routed via Role Resolution.
The logic is working as expected as the user receives the task in their SAP
R/3 inbox
We are not using the internet business workplace.
 
We want to be able to execute the task via Outlook - we have both a SAP MAPI
and SAPConnect Envrionment established.  The SAP MAPI allows the user to
receive and execute the Decision as expected however the task is never
arriving in the Outlook inbox as you would expect for SAPConnect.  We have
tested the SAP connect environment and there are no problems with sending
out normal SELFITEM messages using the method SENDTASKDESCRIPTION.  I'm
aware there are a number of possible methods that may be used for the
'Decision task' but i was under the impression that as long as the flag
'executable via the internet' was selected there would be no further
configuration.
 
Can any one offer any guidance/ am I missing something obvious?
 
*       Sending/receiving document templates via Outlook
 
As a result of one of the decisions  the user will be expected to generate a
template standard task TS70008298 ( a normal word document)  to justify
their decision.  When testing this functionality via SAP R/3 it operates
without any hiccups.  When testing via SAP MAPI the template will not appear
for editing and the Workflow may not progress.  There is a similar task to
display the template which has the same issue via SAP MAPI TS71007945.  We
have not yet tested via Outlook using the SAP Connect environment.
 
Has anyone tried this/had issues with it?
 
Thanks
 
Kirsty