Who's got da work item?????

[Rickayzen, Alan]

Michael,
As a result of a request from the ASUG conference in May, we enhanced the
agents-display so that you can see who  is sitting on a work item,
irrespective of how they received it. You can also see who the work item has
been forwarded to in the past.
The note is 0322697 and to make it even more convenient for our users we
added the note to hot packages and downgraded it as far back as release 4.5.
 
If you really cannot wait until your next upgrade then please contact me
directly. I might be able to arrange a remote consulting project (no
promises).
 
Kind regards,
Alan Rickayzen
SAP AG
 
 
 
-----Original Message-----
From: Michael Pokraka [mailto:MPokraka at samsungsemi.co.uk]
Sent: Monday, December 04, 2000 6:49 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Who's got da work item?????
 
 
Greetings,
This one's (hopefully) very simple (SAP 4.0b):
 
How do I see who has a particular work item in their inbox??
'Selected Agents' is NOT the answer, since a forwarded item still displays
the full list of selected agents.
 
e.g. of selected agents A, B & C; agent A starts the item & forwards it on
to C. 'Selected Agents' still lists A, B, C - although only C has it in
their inbox.
 
And now for the bonus question: Is it possible to view the contents of
another's inbox? This would make life a helluvalot easier for testing and
debugging....... (no, I don't like to be logged on with 6 different test
users!)
 
As usual, any input is much welcome.
Cheers
Michael Pokraka
SAP EDI Analyst
Samsung Semiconductor Europe Ltd
Tel: +44 (0)20 8380-7050
Fax: +44 (0)20 8380-7218
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