Agent problems in 4.6B
Lisa Kapusta
lisa.kapusta at bms.com
Fri Aug 4 09:55:59 EDT 2000
Has anyone encountered problems with Agent information in 4.6B?
**It looks as if the Agent information is cumulative within the
WF Log. For example - if a WI is with user "X" and "X" forwards
the WI to user "Y" - the WF log should show that "Y" is the
present agent for this WI - However, it is showing that both
users "X" and "Y" have the workitem - when in fact it is only
user "Y".
** If you delete a user from an org unit - the WI remains in the
deleted users inbox.
**From the WF Log - if you try to view agent info for a completed
step the following message is given: "A: ERROR DISPLAYING
AGENTS FOR WI #######" and then it throws us out of the WF log
completely.
Any suggestions would be greatly appreciated.
Thanks
Lisa Kapusta
Bristol Myers Squibb
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