[PageOneX] [dev] PageOneX server is down

pablo rey pablo at basurama.org
Tue Dec 10 12:49:29 EST 2013


My experience with those problems:

For long threads: Almost every time I create or update a thread (add one
day) I get a "500 Internal Server Error", after "creating background image
grid" according to the logs (sometime after "creating overlays for
topics").
When I refresh the display view sometimes it works, but I guess many users
leave the page after that (I've found many broken threads with no even a
single area coded). Sometimes after 5 or 6 times of refreshing, the display
view works again.

For short threads (one or two days): it returns the error for the composite
images http://pageonex.com/numeroteca/test-repeated/ It is not able to
generate them 88 newspapers, one day).

I don't know if the problem for short threads is related to the big images
that imagemagick has to create. If that is the case, we should limit the
total height of those images: to avoid the tool from crashing AND to
provide a good overview of the news coverage without the need of zooming
out too much.

thanks Rafael for the hints!

ps: Pagination in the thread list is not working
again<https://github.com/numeroteca/pageonex/issues/182>,
maybe related to lack of memory?


On Tue, Dec 10, 2013 at 6:46 PM, Rafael Porres Molina <rporres at gmail.com>wrote:

> Request timeouts can cause internal server errors. You may look into that.
>
> Regards,
>
> Rafa
>
>
> 2013/12/10 Edward Platt <elplatt at media.mit.edu>
>
>> I haven't seen any cpu usage notifications, and the server hasn't
>> crashed, so the throttling seems to be helping on that front.
>>
>> The errors and broken images you see could be from the throttling or they
>> could be a coincidence.  Any idea how widespread/common those problems are?
>>  If it is throttling, the error likely occurs when the server would have
>> otherwise crashed.
>>
>> Obviously we want to avoid both, so there will still need to be some work
>> around limiting the image size.
>>
>> -Ed
>>
>>
>> On Tue, Dec 10, 2013 at 7:41 AM, pablo rey <pablo at basurama.org> wrote:
>>
>>> Great, Ed, how is this CPU throttling working?
>>>
>>> I added one extra day to the thread
>>> http://pageonex.com/numeroteca/corrupcion-espana-diciembre-2013/ and
>>> updated:
>>>
>>> 1st time: internal server error.
>>>
>>> I reloaded:
>>> 2nd time: the newspaper images and overlays were broken.
>>>
>>> I went back to edit and "updated" the thread
>>> 3rd time: it worked fine.
>>>
>>>
>>>
>>>
>>> On Mon, Dec 9, 2013 at 11:12 PM, Edward Platt <elplatt at media.mit.edu>wrote:
>>>
>>>> I've added cpu throttling to the imagemagick settings.  Hopefully this
>>>> will help stop the crashes, but keep an eye out for any weird behavior!
>>>>
>>>> -Ed
>>>>
>>>>
>>>> On Sun, Dec 8, 2013 at 12:14 PM, pablo rey <pablo at basurama.org> wrote:
>>>>
>>>>> Hi Ed,
>>>>> Prevent overloading would be great.
>>>>> I think the server just went down again when editing the same thread.
>>>>>
>>>>> Let's talk next week if there is something I can look into also.
>>>>> p
>>>>>
>>>>>
>>>>>
>>>>> On Fri, Dec 6, 2013 at 11:19 PM, Edward Platt <elplatt at media.mit.edu>wrote:
>>>>>
>>>>>> Hey Pablo!
>>>>>>
>>>>>> The server's back up.  We've been getting notifications about cpu and
>>>>>> disk usage, probably from resizing images.  Next week I'll look into
>>>>>> whether there's an easy fix to prevent overloading the server on long/short
>>>>>> threads.
>>>>>>
>>>>>> -Ed
>>>>>>
>>>>>>
>>>>>> On Fri, Dec 6, 2013 at 5:30 AM, pablo rey <pablo at basurama.org> wrote:
>>>>>>
>>>>>>> Hi Ed and Rahul,
>>>>>>> I was adding a new topic to the thread
>>>>>>> http://pageonex.com/numeroteca/corrupcion-espana-diciembre-2013/and the server went down.
>>>>>>>
>>>>>>> I can not ssh.
>>>>>>>
>>>>>>> Apart from the problem of lack of memory  to calculate the
>>>>>>> background image grid for too many or too few images, I think there is
>>>>>>> another problem with too many overlays when it has to create the composites.
>>>>>>>
>>>>>>> Please reboot over-9000 server!
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> Pageonexdev mailing list
>>>>>>> Pageonexdev at mit.edu
>>>>>>> http://mailman.mit.edu/mailman/listinfo/pageonexdev
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Edward L. Platt
>>>>>> Civic Technology Programmer
>>>>>> MIT Center for Civic Media
>>>>>> E15-348
>>>>>> http://civic.mit.edu
>>>>>> http://elplatt.com
>>>>>> @elplatt <http://twitter.com/elplatt>
>>>>>>
>>>>>> _______________________________________________
>>>>>> Pageonexdev mailing list
>>>>>> Pageonexdev at mit.edu
>>>>>> http://mailman.mit.edu/mailman/listinfo/pageonexdev
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Edward L. Platt
>>>> Civic Technology Programmer
>>>> MIT Center for Civic Media
>>>> E15-348
>>>> http://civic.mit.edu
>>>> http://elplatt.com
>>>> @elplatt <http://twitter.com/elplatt>
>>>>
>>>
>>>
>>
>>
>> --
>> Edward L. Platt
>> Civic Technology Programmer
>> MIT Center for Civic Media
>> E15-348
>> http://civic.mit.edu
>> http://elplatt.com
>> @elplatt <http://twitter.com/elplatt>
>>
>> _______________________________________________
>> Pageonexdev mailing list
>> Pageonexdev at mit.edu
>> http://mailman.mit.edu/mailman/listinfo/pageonexdev
>>
>>
>
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