[OWW-Discuss] We have no way to let folks know there's a place to enter bugs...

[Ilya Sytchev]

I think that using a wiki page for reporting the bugs is a bit clumsy 
(and it precludes non-registered users from submitting reports), so it 
would be best to use the current feedback form.
Also, Bill has already set up and started using an internal bug tracking 
system (http://openwetware.org/projects) that seems to work well though 
it's not accessible to the OWW users directly.  So, the way I see it: 
users would report bugs using the form, then Bill/Lorrie would 
prioritize them and enter into the tracking system (may be there's a way 
to make the bugs world-readable too).

Ilya

Bill Flanagan wrote:
> Thanks for the comments. This is great.
> 
> I agree with Tom; I use the link as well. We're very lean re: sidebar 
> links right now. We can add a few more without looking too wordy if we 
> need to.
> 
> Let me try Jason's idea of a box.
> 
> Reporting a problem isn't the same (to me at least) as sending a comment 
> or feedback. Both may send a message or post a db record but this is 
> more an issue of addressing an issue users must be having. Multiplexing 
> a single link with a select page or doing this as a box both make sense: 
> if you want to send a message, is it asking too much to click thru a 
> page to get to it?
> 
> This would mean we can ask more topics over time. To address the issue 
> Julius brought up, we can even have some options disabled unless the 
> client is logged in.
> 
> 
> 
> On Sat, May 17, 2008 at 5:44 PM, Tom Knight <tk at csail.mit.edu 
> <mailto:tk at csail.mit.edu>> wrote:
> 
>     I use the "what links here" all the time.
> 
> 
>     On May 17, 2008, at 3:03 PM, Reshma Shetty wrote:
> 
>         I wonder if we should revamp our toolbox on the bottom lefthand
>         side.
>         My guess is that "Related changes" and "What links here" are rarely
>         used.  We could replace those links with something more useful like
>         "Report a bug".
> 
>         -Reshma
> 
>         On Sat, May 17, 2008 at 2:45 PM, Bill Flanagan
>         <bill.altmail at gmail.com <mailto:bill.altmail at gmail.com>> wrote:
> 
>             We have a page for it here:
> 
>             http://openwetware.org/wiki/OpenWetWare:Software/Bugs
> 
>             Austin started it and I watch it.
> 
>             But there's no easy way for a user to now it's there.
> 
>             Any suggestions on how we should publicize it?
> 
>             Thanks.
> 
> 
>             Bill
> 
> 
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