[OWW-Discuss] "Contact Us" mods

[Austin Che]

    The message on the page already says to leave a message on the
    talk page. It is a much lower barrier to entry to type a message
    into a text box than getting an account and posting on a talk
    page. The majority of messages that we have already received have
    been for specific people/protocols. My feeling is that
    restricting the comments to only feedback about the site will mean
    we will get no feedback and those who really do have useful
    feedback for labs won't give them at all.
    
> We should also put something in the message that if they want to leave  
> a message for a particular person or lab, then they can join OWW and  
> leave a message on a talk page.
>
> J
>
> On Apr 7, 2008, at 8:47 AM, "Barry Canton" <bcanton at mit.edu> wrote:
>
>>>    It'd be nice if the contact page could look at the referring page
>>>    and based on that, "do the right thing." For example, if I'm
>>>    looking at the Endy lab page, the contact form should send an
>>>    email to the endy lab contact. The simplest implementation I can
>>>    think of is to have a special tag people could put on pages for
>>>    example, {{contact:myemail at blah}}. Labs would put it into their
>>>    lab template, protocol writers would put it into their protocols,
>>>    etc. The contact page extension would try to find such a tag and
>>>    if it exists, send the comment email there. Otherwise, it sends to
>>>    the generic oww feedback address.
>>
>> Personally, I think it makes more sense if the behavior of the
>> "Contact OWW" button is consistent across the wiki.  I think the
>> proposal to make the text on the contact us page better explain who
>> the feedback is sent to will be sufficient.

-- 
Austin Che           <austin at csail.mit.edu>          (617)253-5899