[Macpartners] Adobe CC 2017 Video Apps : Issues with Macs configured with remote home directories
Duncan S Kincaid
dsk at mit.edu
Thu Jan 19 11:29:41 EST 2017
for those interested in this thread. here is the latest:
I have confirmed that the problem described below applies to other more ‘standard’ networked home directory configurations (and not just our AFS-based ‘MacAthena’ environment). Specifically, the configurations below fails in exactly the same way as reported earlier:
a. Macintoshes bound to Microsoft Active directory domains with network files services provided by Microsoft DFS
b. Macintoshes bound to OS X Server 5 with network files services provided by both AFP and SMB.
Adobe have acknowledged the bug and have escalated to engineering. However it too late for Adobe to consider a fix in the next release (exactly which ‘release’ they didn’t say).
A formal bug report was filed with Adobe.
So, for those of you contemplating running Adobe CC 2017 DVA apps under OS X 10.12.x in an environment with networked home directories—don’t!
ciao
dk
> On Jan 12, 2017, at 7:41 AM, Duncan S Kincaid <dsk at mit.edu> wrote:
>
> Would anyone be running Macs (OS X 10.11 or 10.12) configured with networked home directories,
> who would be willing to run a couple tests with Adobe CC 2017?
>
> i believe i have found a bug in the DVA apps which form a part of of the Adobe CC 2017 suite
> (After Effects, Audition, Bridge, Media Encoder, Premiere, Prelude, Speed Grade).
>
> In effect these apps crash upon launch if run from accounts with networked home directories under Mac OS X 10.12.x.
> I suspect they will fail under OS X 10.11 as well, owing to the change apple made to users’ ‘TemporaryItems’ folder beginning with OS X 10.11.
> (The CC 2017 DVA apps run fine for users with remote home directories under OS X 10.10.x.) **
>
> Please let me know if you would be willing to install Adobe CC 2017 After Effects, say, and try running it from an account with networked home directory.
>
> Note: Adobe engineers have been advised of suspected bug and concur, but would appreciate a few more data points.
>
> with thanks
> dk
>
>
> **in OS X 10.10 and before ‘TemporaryItems’ appears in ~/Library/Caches. Since OS X 10.11, it appears in $TMPDIR.
> I suspect these adobe apps are not properly resolving ’TemporaryItems’ location for users with networked home directories
> since OS X 10.11.
>
>
> Duncan Kincaid
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> cron | mit school of architecture and planning
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