[Macpartners] Unable to use Adobe Creative Cloud to download software.

[John-Elmer Canfield]

The Creative Cloud and Adobe Application Manager components install a lot of unnecessary background processes that constantly run when you're not using any Adobe applications.

Fortunately, after you've installed the apps you really want to use (i.e.: Photoshop), you can quit the background processes and delete Creative Cloud and AAM so they won't keep starting up.

Specifically, I used Activity Monitor to quit/force-quit all the Adobe background processes. Then, in the Applications/Utilities folder, I zipped "Adobe Application Manager" and "Adobe Creative Cloud", and deleted their originals. (It's easy enough to unzip them if ever needed again.)

The apps will complain when you start them, (e.g.: Photoshop can't find AAM, PremierePro asks to be reinstalled), but when you dismiss the alerts, they run just fine!

Of course, this will prevent the apps from automatically updating themselves, but I much prefer that to all the junk Creative Cloud insists on running.

Elmer


> On Feb 25, 2015, at 5:12 PM, Thomas Brand <tbrand at mit.edu> wrote:
> 
> May be. Out distribution method relies on the use of the free Adobe Creative Cloud trial. You think it would be funny that Adobe can not reliably offer the basis of their business model to a wider geographic of customers. 
> 
> Tom
> 
> On Feb 25, 2015, at 5:07 PM, Mark London <mrl at psfc.mit.edu> wrote:
> 
>> I suspect that MIT addresses get priority on the Adobe servers.   Or something!   There are other people on the web that complain about getting error messages when trying to connect to the servers. - Mark
>> 
>> On 2/25/2015 5:01 PM, Thomas Brand wrote:
>>> Stange,
>>> 
>>> The is nothing about MIT’s license agreement with Adobe that prevents the downloading of Adobe applications from networks other than MITnet.
>>> 
>>> Thomas Brand
>>> 
>>> On Feb 25, 2015, at 4:52 PM, Mark London <mrl at psfc.mit.edu> wrote:
>>> 
>>>> I solved my problem.  I wasn't on the MIT network, so I connected to MIT
>>>> using VPN, and I was then able to download an Adobe application using
>>>> the Cloud.  Even more   Interesting, even after I disconnected from the
>>>> VPN, I was still  able to download more applications, without a
>>>> problem.   Go figure. :) - Mark
>>>> 
>>>> On 2/25/2015 3:18 PM, John Hawkinson wrote:
>>>>> I gather this wasn't it? --jhawk
>>>>> 
>>>>> John Hawkinson <jhawk at MIT.EDU> wrote on Tue, 24 Feb 2015
>>>>> at 12:32:04 -0500 in <20150224173204.GV59633 at mit.edu>:
>>>>> 
>>>>> 
>>>>>> Date: Tue, 24 Feb 2015 12:32:04 -0500
>>>>>> From: John Hawkinson <jhawk at MIT.EDU>
>>>>>> To: Mark London <mrl at psfc.mit.edu>
>>>>>> CC: macpartners at mit.edu
>>>>>> Subject: Re: [Macpartners] Unable to use Adobe Creative Cloud to download
>>>>>> software.
>>>>>> Message-ID: <20150224173204.GV59633 at mit.edu>
>>>>>> In-Reply-To: <54EB9DBA.4030903 at psfc.mit.edu>
>>>>>> 
>>>>>> Do you have any adobe.com entries in your /etc/hosts file?
>>>>>> If so remove them and try again.
>>>>>> 
>>>>>> --jhawk
>>>>>> 
>>>>>> Mark London <mrl at psfc.mit.edu> wrote on Mon, 23 Feb 2015
>>>>>> at 16:38:02 -0500 in <54EB9DBA.4030903 at psfc.mit.edu>:
>>>>>> 
>>>>>> 
>>>>>>> Hi - I just received a new Imac running Yosemite.  I believed I
>>>>>>> correctly followed MIT's instructions to install Adobe Creative Cloud,
>>>>>>> but when I start it up, and select a software to download (using the Try
>>>>>>> button), it either immediately tells me that it's unable to reach an
>>>>>>> Adobe Server, or it attempts to do a download, and sometimes even starts
>>>>>>> to download i
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>> 
> 
> 
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