[Macpartners] Adobe Creative Suites crashes on new MacBook Air & (retina) MacBook Pro

John Hawkinson jhawk at MIT.EDU
Fri Jul 13 09:33:22 EDT 2012


There is now a workaround.

http://helpx.adobe.com/indesign/kb/indesign-crashes-blank-dialog-boxes.html

Apple removed some system icon files that Adobe was dependent on,
the workaround is to restore the files.

(I am...not impressed with either party here. Geeze. )

--jhawk at mit.edu
  John Hawkinson

Helen Rose <hrose at MIT.EDU> wrote on Fri,  6 Jul 2012
at 16:21:49 +0000 in <D4E0D3B8-29C0-4C0B-A811-98A928CEE3D5 at mit.edu>:

> Date: Fri, 6 Jul 2012 16:21:49 +0000
> From: Helen Rose <hrose at MIT.EDU>
> To: "macpartners at mit.edu" <macpartners at mit.edu>
> Subject: [Macpartners] Adobe Creative Suites crashes on new MacBook Air &
>  (retina) MacBook Pro
> Message-ID: <D4E0D3B8-29C0-4C0B-A811-98A928CEE3D5 at mit.edu>
> X-MIME-Autoconverted: from quoted-printable to 8bit by pch.mit.edu id
> 	q66GLtSu004518
> Sender: macpartners-bounces at MIT.EDU
> 
> There are known issues with Adobe Creative Suites on the newest MacBook Air & (retina) MacBook Pro. Instead of a Warning dialog box displaying, the application crashes instead. I have verified this on a brand new (out of the box, with no updates applied) machine and both Creative Suites 5.5 and 6.0. 
> 
> Justin Fleming and Jon Hunt are escalating this with Adobe. I wanted to warn you in case you planned to make any machine purchases and need to use Creative Suites. 
> 
> Further Adobe forum details:
> 
> http://forums.adobe.com/message/4515331
> http://forums.adobe.com/message/4535789
> http://forums.adobe.com/message/4541734


More information about the Macpartners mailing list